Business Analyst

Maryland, MD - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Please Note:

It is a hybrid position. Candidates Local to MD Preferred.

Work Hours: 8:00 AM 4:30 PM EST

Position Overview:

Seeking a qualified Business Analyst to support the Client.
The analyst will collaborate with state employees to analyse workflows enhance process efficiency improve data accuracy and ensure secure high-quality operations.
This hybrid position requires a local candidate capable of attending on-site meetings at least twice per week.

Key Responsibilities:

Process Analysis & Documentation:

Evaluate existing business processes identify inefficiencies and document current workflows.
Develop and maintain comprehensive Standard Operating Procedures (SOPs) for assigned projects.
Conduct gap analyses to identify internal control issues and recommend remediation strategies.

Continuous Improvement Projects:

Lead or support the execution of four major process improvement projects (two per Division).
Prepare detailed project proposals measurable objectives and performance metrics.
Deliver close-out reports analyzing project outcomes risks and recommendations for future improvements.

Technical Coordination:

Collaborate with COM technical staff to develop or enhance tools and workflows within existing systems
Excel SharePoint Power BI ServiceNow KAPS and Revenue Premier.
Support testing quality assurance and business process design during system migrations or updates.

Training & Communication:

Develop user documentation job aids and training materials to ensure consistent process adoption.
Communicate clearly with multiple stakeholders balancing technical and operational perspectives.

Requirements

Required Qualifications & Experience :

Bachelors degree in Business Administration Management or related field.
Minimum 3 years of experience in Business process analysis documentation or reengineering.
Relevant experience in developing and implementing SOPs or process improvement initiatives.
CBAP PMI-PBA CAPM or an equivalent credential relevant to business/process analysis or project management.
3 years of experience managing projects or leading task execution in a public-sector or compliance-driven environment.
Strong proficiency in Microsoft Office 365 tools (Excel PowerPoint Word SharePoint) and Power BI visualization.
Excellent writing analytical and communication skills with a demonstrated ability to produce actionable reports.

Required Skills:

Bachelors degree in Business Administration Management or related field. Minimum 3 years of experience in Business process analysis documentation or reengineering. Relevant experience in developing and implementing SOPs or process improvement initiatives. CBAP PMI-PBA CAPM or an equivalent credential relevant to business/process analysis or project management. 3 years of experience managing projects or leading task execution in a public-sector or compliance-driven environment. Strong proficiency in Microsoft Office 365 tools (Excel PowerPoint Word SharePoint) and Power BI visualization. Excellent writing analytical and communication skills with a demonstrated ability to produce actionable reports.

Required Education:

Bachelors degree in Business Administration Management or related field.

Please Note: It is a hybrid position. Candidates Local to MD Preferred.Work Hours: 8:00 AM 4:30 PM ESTPosition Overview:Seeking a qualified Business Analyst to support the Client. The analyst will collaborate with state employees to analyse workflows enhance process efficiency improve data accuracy...