Remote Customer Experience- Email, Chat, Call

Velvet Enterprise

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profile Job Location:

Fort Lauderdale, FL - USA

profile Monthly Salary: USD 25000 - 65000
Posted on: 08-11-2025
Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are seeking a dependable and detail-oriented Remote Customer Experience Assistant to join our growing this role you will assist with daily operations client communication and scheduling to help ensure all processes run efficiently. This is a remote position suited for individuals who are organized proactive and comfortable managing tasks independently.



Requirements

  • Must be 18 years of age or older

  • Prior experience in customer service hospitality call center or virtual support roles is preferred

  • Excellent written and verbal communication skills

  • Strong organizational and multitasking abilities in a remote setting

  • Comfortable using email chat and other virtual tools for daily communication

  • Must have a reliable internet connection


Responsibilities:


Communicate with clients and team members through email chat and phone.

Confirm schedules appointments and follow-up details.

Maintain records update internal systems and ensure accuracy of information.

Assist in coordinating tasks documents and communications between departments.

Provide responsive and professional support to clients and internal teams.


Benefits


Benefits:


Flexible scheduling and remote work environment.


Competitive compensation and daily pay options.


Access to exclusive company perks and resources.


Opportunities for growth and skill development.



Equal Opportunity Statement:

All qualified applicants will receive equal consideration without regard to race gender age disability or any other protected status. We value diversity and inclusion at every level of our organization.




Required Skills:

Must be 18 years of age or older Prior experience in customer service hospitality call center or virtual support roles is preferred Excellent written and verbal communication skills Strong organizational and multitasking abilities in a remote setting Comfortable using email chat and other virtual tools for daily communication Must have a reliable internet connection Responsibilities: Communicate with clients and team members through email chat and phone. Confirm schedules appointments and follow-up details. Maintain records update internal systems and ensure accuracy of information. Assist in coordinating tasks documents and communications between departments. Provide responsive and professional support to clients and internal teams.


Required Education:

High School Diploma

This is a remote position.We are seeking a dependable and detail-oriented Remote Customer Experience Assistant to join our growing this role you will assist with daily operations client communication and scheduling to help ensure all processes run efficiently. This is a remote position suited fo...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Computer Science
  • user experience
  • User Interface
  • SME
  • CSS
  • Interaction Design
  • Windows
  • Android
  • Usability Studies
  • Visual Design
  • HTML
  • User Research
  • JavaScript
  • Web Services
  • Wireframes