Senior Principal Consultant, Solution Architect, SFDC!

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Senior Principal Consultant Solution Architect SFDC!
We are seeking a proficient Salesforce Solution Architect to join our dynamic team. Your role will be to design and develop tailored solutions within the Salesforce platform to support critical business functions and meet project objectives client requirements and company goals. Our ideal candidate will have deep experience with Salesforce architecture and a solid understanding of business process development. Ultimately your role will be to ensure the successful implementation of Salesforce solutions to meet business goals and deliver high value to our clients.

Responsibilities:
Design and build high-performance reusable and reliable Salesforce solutions.
Identify business processes that can be improved by implementing Salesforce.
Develop customized solutions within the Salesforce platform.
Communicate with project managers clients and other developers to design cohesive project strategies and ensure effective collaboration.
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives.
Conduct research into clients use of Salesforce producing a report of findings with recommended steps and a roadmap for Salesforce solutions.
Lead business process redesign roadmap planning and identifying touch points in multi-cloud implementations.
Develop strong client relationships by building trust rapport and positive working relationships with key sponsors stakeholders and team members.
Remain current with leading-edge industry and technology drivers and innovations including the Salesforce product set.
Manage discussions with various levels of customers business stakeholders.
Identify and help build services offerings to support rapid time to value for Salesforce implementations.
Liaise with Salesforce product teams to support client implementations.
Maintain a target billable utilization aligned to the role.
Validate solution components lead customer walkthroughs and provide guidance to the project manager for key issues/risks to the project.
Work with internal and customer stakeholders to create prototypes proof of concepts and sample mockups as a means of eliciting and defining business requirements.
Create and own user stories/business requirements document as an outcome of the requirements gathering sessions.
Qualifications we seek in you!
Minimum qualifications
B.E or or MCA
Proven experience as a Solution Architect with a strong understanding of Salesforces platform.
Must have experience in at least 3 cloud system Sales/Service/Data cloud
Deep understanding of user-centered design methods and standard processes.
Ability to thrive in a fast-paced collaborative environment.
Excellent problem-solving and communication skills.
Attention to detail and a strong sense of aesthetics.
Preferred qualifications
Certifications in Salesforce/Product Owner
Years of experience in Salesforce ecosystem.
Must be able to apply design thinking in the business processes.
Must have done at least solutioning with 2-3 large implementations individually or in lead capacity.
Understand the business problem and convert the problem into value stream.
Excellent skills in persuasion and documentation using excel word document graphics etc.
Expertise in any of the tools like visio lucidchart. Modelling tools knowledge is a must.
Archimate is an additional advantage.
DataModelling capability including creation or ERD.
Self-motivated and capable to take decisions work in ambiguous situation.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.