DMS Operations Manager
Share
Job Location:
Pierre, SD - USA
Yearly Salary:
$ 64895 - 68099
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE
Job ID: 33686
Agency: Social Services Division of Medical Services
Location:Pierre or Sioux Falls SD - Significant travel to Pierre will be required if applicant is located outside of Pierre.
Salary: $64895.04 - $68099.08 Annual Salary depending on qualifications
Pay Grade: K
Closing Date: 11/18/2025
This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the Department of Social Services please visit .
The DMS Operations Manager is responsible for providing work direction technical expertise and oversight for the functional areas of Medicaid claims data entry Medicaid claims advice and processing and administrative support. This Medicaid leader ensures program services operate withing set standards and services are delivered efficiently and effectively. This position will provide oversight mentorship management and process direction to the Data Entry Unit Supervisor the Claims Advice and Processing Unit (CAPS) Supervisor and the administrative staff of the Division of Medical Services. This position will take direction from management and determine how and when the expected results will be achieved. Responsibilities include to collect and monitor statistics to evaluate the effectiveness of existing processes to provide guidance and education to staff and to implement program or professional guidelines and objectives which best meet the needs of the Division of Medical Services. Work involves making decisions on behalf of the South Dakota Medicaid program within established policies; interpreting policies and other relevant guidelines for staff and unit supervisors; developing and disseminating informational and educational materials; and negotiating resolutions to issues when no formal guidelines exist.
This position may be in Pierre or Sioux Falls with significant travel to Pierre.
Knowledge skills and abilities:
Knowledge of:
Ability to
Additional Requirements: To be considered please attach your resume.
This position is exempt from the Civil Service Act.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LI-Onsite
Job ID: 33686
Agency: Social Services Division of Medical Services
Location:Pierre or Sioux Falls SD - Significant travel to Pierre will be required if applicant is located outside of Pierre.
Salary: $64895.04 - $68099.08 Annual Salary depending on qualifications
Pay Grade: K
Closing Date: 11/18/2025
This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the Department of Social Services please visit .
The DMS Operations Manager is responsible for providing work direction technical expertise and oversight for the functional areas of Medicaid claims data entry Medicaid claims advice and processing and administrative support. This Medicaid leader ensures program services operate withing set standards and services are delivered efficiently and effectively. This position will provide oversight mentorship management and process direction to the Data Entry Unit Supervisor the Claims Advice and Processing Unit (CAPS) Supervisor and the administrative staff of the Division of Medical Services. This position will take direction from management and determine how and when the expected results will be achieved. Responsibilities include to collect and monitor statistics to evaluate the effectiveness of existing processes to provide guidance and education to staff and to implement program or professional guidelines and objectives which best meet the needs of the Division of Medical Services. Work involves making decisions on behalf of the South Dakota Medicaid program within established policies; interpreting policies and other relevant guidelines for staff and unit supervisors; developing and disseminating informational and educational materials; and negotiating resolutions to issues when no formal guidelines exist.
This position may be in Pierre or Sioux Falls with significant travel to Pierre.
Knowledge skills and abilities:
Knowledge of:
- customer-service and provider call center practices;
- the principles and methods of staff orientation development training and work direction;
- principles and theories of social services program planning organization direction interpretation and management information technology support requirements;
- principles and practices of social services program management administration and the budgetary requirements for cost effective program operations that meet program goals and objectives;
- functions programs management information technologies and the resources of federal state local and private agencies and organizations including vendor service providers as they relate to social services programs;
- federal and state legislation policies and regulations governing social services programs;
- current social economic and health problems and available resources as the relate to social services programs.
Ability to
- lead. plan organize direct and manage the work of program staff;
- maintain effective working relationships with other division and departmental managers senior leaders providers governmental and regulatory officials and public and private agencies;
- plan direct and support the implementation of initiatives and recommendations for program and budgetary modifications pertaining to the departmental position on new federal and/or state initiatives and/or program revisions and proposals;
- analyze and evaluate program plans and make recommendations for program operation improvements and cost effectiveness;
- communicate information clearly and concisely.
Additional Requirements: To be considered please attach your resume.
This position is exempt from the Civil Service Act.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LI-Onsite
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
