Analyst, Business Development Executive
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
This role involves end to end management of credit cards portfolio for one of the top tier banks in India. This role will focus on diagnostics activation dormancy and customer experience across key transaction types including contactless cross border card not present and payment success rates.
Portfolio Diagnostics & Health Monitoring Run daily weekly and monthly diagnostics to assess portfolio performance. Track metrics such as contactless usage XB CNP and PSR to identify trends and gaps.
Segment Growth & Activation Identify growth opportunities across customer segments and micro-segments. Monitor early activation and dormancy recommend value added services to improve engagement.
Payment Success & Experience Optimization Analyze payment success metrics and address gaps in customer experience for e.g. acceptance issues. Collaborate with internal teams to improve transaction success and reduce declines.
Stakeholder Engagement & Business Reviews Maintain strong relationships with cross functional teams including product marketing and operations. Develop and manage the relationship with all stakeholders across client portfolio team. Conduct regular business reviews publish performance trackers and benchmark portfolio metrics and customer experience against market standards.
Qualifications :
- 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
- Bachelors degree in Business Finance Economics or related field. 3 to 5 years of experience in cards payments or financial services analytics.
- Proficiency in Excel SQL and visualization tools like Power BI Tableau. Strong analytical and problem solving skills.
- Excellent communication and stakeholder management abilities.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Communication skills
- Crystal Reports
- Microsoft Dynamics Navision
- Microsoft Powerpoint
- Relationship Management
- negotiation
- Contracts
- Mobile Applications
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
