Senior Client Partner iGaming

Client Partner iGaming

The Growth discipline is responsible for driving business growth managing partnerships and providing industry subject matter expertise and advisory including deep insights into the iGaming ecosystem to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and sector-specific trends regulations and technological innovation. Members include business development staff of all levels client partners alliances and partnerships managers industry advisors and operational leads.

The Client Partner role at Endava iGaming is a senior leader within the Growth organisation. They own the relationship with the client and the delivery organisation ensuring alignment on goals expectations and deliverables. This role is responsible for managing and growing key client relationships in the iGaming sports betting and online entertainment sector achieving significant revenue growth and identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences continuous improvement exemplary service delivery and strategic foresight.

Responsibilities

Commercial Leadership
Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion within the iGaming industry.
Develop and execute strategies to achieve 20% (or as agreed) revenue growth within the client portfolio.
Stay abreast of emerging iGaming technologies (e.g. real-time data platforms payment solutions AI-driven personalization) to identify growth opportunities.

Pipeline and Strategy Management
Actively manage and develop a pipeline within accounts aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
Leverage business acumen to identify and capitalize on untapped growth opportunities within clients particularly across regulated and emerging iGaming markets.

Client Engagement
Dedicate over 50% of time to cultivating new business and relationships within clients actively participating in promotional activities such as industry conferences expos and networking events (e.g. ICE SBC SiGMA).
Build personal brand and relationships with senior stakeholders (C-level across business tech sales marketing) within the iGaming and sports betting ecosystem.

Financial Management
Accountable for revenue and profit forecasts and delivery.
Own P&L and meet agreed financial targets (budgets order book revenue margin and other metrics).
Ensure all financial activities comply with iGaming industry regulations and responsible gaming standards.

Strategic Planning and Execution
Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs including strategies for significant renewals.
Drive continuous improvement and innovation in solutions commercials and positioning within the portfolio with a focus on customer acquisition retention and compliance-driven digital transformation.
Focus on building industry expertise and credentials to enhance client engagement and service delivery.

Operational Excellence
Ensure compliance with governance business rules and iGaming regulatory frameworks.
Foster a culture of high performance and continuous improvement within the team.

Qualifications :

• iGaming or online betting industry experience is essential with strong understanding of player lifecycle responsible gaming compliance and digital transformation.
• Extensive experience in developing and executing client strategies that drive business growth.
• Demonstrated success in managing account P&L and achieving financial targets.
• Proven ability to collaborate and influence across various levels of an organisation.
• Experience with cross-border regulated environments and familiarity with licensing payments and data integrity considerations.
• Deep expertise in client relationship management and strategic planning.
• Excellent communication skills both written and verbal with the ability to engage with senior stakeholders (C-level).
• Strong business acumen and ability to identify and capitalize on growth opportunities within rapidly evolving iGaming markets.
• Commitment to continuous personal development and staying current with iGaming innovations technologies and legislation.

Additional Information :

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package share plan company performance bonuses value-based recognition awards referral bonus;   
• Career Development: Career coaching global career opportunities non-linear career paths internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions pass-it-on sessions workshops conferences;
• Work-Life Balance: Hybrid work and flexible working hours employee assistance programme;
• Health: Global internal wellbeing programme access to wellbeing apps;
• Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.

At Endava were committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best. We welcome applications from people of all backgrounds experiences and perspectivesbecause we know that inclusive teams help us deliver smarter more innovative solutions for our customers. Hiring decisions are based on merit skills qualifications and potential. If you need adjustments or support during the recruitment process please let us know.

Remote Work :

No

Employment Type :

Full-time