Head of Product Operations
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Job Location:
Monthly Salary:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
As a Head of Product Operations you will be the driving force behind operational excellence data-driven decision-making and scalable product processes. You will partner closely with Product Delivery and Executive teams to enable clarity create rhythm and operationalize excellence across our product organization. This is a high-impact highly visible leadership role with the mandate to shape how we deliver value to customers and scale our business.
This role is remote within the UK Spain or Portugal.
Key Responsibilities
- Strategic Enablement: Define and execute the Product Operations charter to bring clarity accountability and rhythm to the product organization.
- Data Insight & Enablement: Establish a robust data foundation design and implement KPIs and leverage dashboards to drive insight and inform decisions at all levels.
- Operating Rhythm & Governance: Develop and standardize operating cadences feedback loops and governance models to ensure consistent delivery and continuous improvement.
- Process Leadership: Lead the design and rollout of product processes and systems including discovery launch and end-of-life ensuring seamless integration with PM and delivery teams.
- Innovation & Piloting: Pilot new frameworks and tools such as product board usage models and beta/early adopter programs to accelerate innovation and adoption.
- Cross-Functional Collaboration: Act as a key partner to Product Management Product Marketing and Data teams ensuring alignment and clarity on roles responsibilities and engagement models.
What Youll Achieve
- Build and scale a data-driven product operations function from the ground up.
- Define and implement KPIs and reporting cadences that drive accountability and transparency.
- Lead the operationalization of excellence through standardized processes and continuous feedback.
- Shape the future of product delivery by piloting and scaling innovative programs and tools.
Whats Not Included
- Direct coaching or training of Product Managers (this is the responsibility of their managers).
- Representing product at stakeholder meetings (handled by PM leadership).
Qualifications :
About You
- Proven experience in senior product operations product management or related leadership roles.
- Strong track record of building and scaling operational frameworks in complex fast-paced environments.
- Deep expertise in data-driven decision-making process optimization and cross-functional leadership.
- Exceptional communication stakeholder management and change leadership skills.
- Passion for operational excellence and a growth mindset.
You will also embody and promote our SaaS behaviours:
- One Team You foster collaboration and shared accountability across functions
- Customer Centricity You prioritise customer outcomes in every decision
- Continual Learning You embrace curiosity and growth
- Standardised Scalability You build repeatable scalable processes
- Ongoing Innovation You drive continuous improvement and experimentation
- Data-Informed You make decisions grounded in insights and analytics
As a leader at Unit4 you will:
- Lead with authenticity and integrity
- Embrace constructive conflict and diverse perspectives
- Deliver sustainable value through collaboration
- Champion customer experience in every decision
- Inspire accountability and empower others to grow
Additional Information :
Who we are
We are a people-first community that nurtures all the areas that surround your working experience. With us youll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.
We believe that How work should feel is an evolving statement. Work goes beyond tasks and everyday responsibilities its about feeling valued empowered promoted impactful seen and appreciated.
We are reimagining how work makes people feel.
What we offer
- a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
- balance - with our Flexible Leave Paid Time Off policy remote working opportunities Global Wellbeing Days and other great benefits
- growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so ultimately you can achieve your best work
- talented colleagues role models and mentors - work learn and be inspired by some of the best talent in the software industry
- a commitment to sustainability - with initiatives such as our Environmental Social and Governance strategy and Act4Good programme
- a safe and inclusive working environment supported by our Employee Resource Groups which are open to all
Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills qualifications and our current business needs. We know that diversity brings fresh perspectives ideas and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity visit our blogs:
- Our focus to DEI remains central to who we are
- Inclusive hiring at Unit4: Building equal opportunities for all
Background check :
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer we could ask for background checks. Subject to applicable local laws such security checks may require disclosure of personal information including criminal record declaration right to work personal identification and work history. No worries well handle it according to local privacy laws and keep your information safe. Questions Feel free to reach out!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. Weve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the wa ... View more
