Product Compliance and Risk Senior Manager Operational Resilience
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Job Location:
Monthly Salary:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly driven candidate ready to leverage their EU regulatory experience on Operational Resilience in a dynamic fintech environment.
This is an opportunity to work directly with product managers analysts and engineers to design develop and embed and scale Operational Resilience processes directly into Wises products technology and operational workflows across Wise EU licensed entities.
This role sits within the Wise Regional EU Product Compliance and Risk team part of the wider (1Lod) Product Organisation.
Your mission:
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the Worlds first platform to offer true international multi-currency accounts.
Your mission is to further establish operationalise and continuously improve Wises Operational Resilience framework with a primary focus on DORA. This is not a one-off compliance exercise but a role focused on embedding and scaling DORA-compliant processes.
Heres how youll be contributing and making an impact:
Operationalise DORA Frameworks & Resilience
Translate DORA policy requirements into practical embedded operational controls within EU critical services and technology.
Design and run the DORA governance and maintenance cycles including regular reviews of Criticality Assessments (CIFs) dependency mapping and scenario testing.
Embed resilience by ensuring Recovery Time Objectives (RTOs) and Impact Tolerances (ITs) are practical tested and actively managed by Product and Engineering teams.
Integrate DORA-compliant processes for incident management ensuring streamlined reporting and operational response to digital resilience events.
Oversee the continuous practical deployment and execution of the resilience plan across the EU focusing on operational reality over documentation.
Strategy Alignment & Continuous Improvement
Collaborate closely with the Global Head of Operational Resilience to align EU DORA requirements with the global resilience strategy and policies.
Lead the ongoing review of EU critical business processes dependencies and third-party arrangements to ensure continuous adaptive resilience.
Regulatory & Remedial Action Delivery
Support the CTO in interactions with third parties (e.g.. Banking Partners Regulators etc) to explain our operation resilience program in Europe.
Own the end-to-end delivery of any required remedial actions or observations operationalising them into sustainable long-term processes.
Support the EU testing program (DORT) including advanced scenario testing and provide regular reporting on program status effectiveness and maturity to senior management and EU committees.
This role will give you the opportunity to:
Lead end-to-end design and implementation of Wises Operational Resilience framework in the EU moving beyond policy to embed resilience directly into product and engineering workflows.
Drive change in a high-growth fintech environment by working directly with Product and Engineering teams to set and test crucial metrics like Impact Tolerances (ITs) and RTOs
Influence strategic alignment of EU DORA requirements with Wises global resilience policies while managing the delivery of all required remedial actions to completion.
Report directly on the status and maturity of the resilience program to Senior Management and EU committees.
Qualifications :
Proven regulatory experience interpreting EU Regulations on Operational Resilience specifically DORA.
Hands-on experience designing implementing and running DORA frameworks (governance testing incident management) in a regulated financial institution.
Ability to translate (complex) regulatory requirements into clear actionable requirements.
Strong communication and stakeholder management skills to effectively influence Product Engineering and Senior Leadership (including the CTO).
Willing to travel as Wise offices are located across different countries.
Legally authorized to work in the the EU (Belgium)
Some extra skills that would be great:
Able to speak French or Dutch.
Previous experience in a financial institution regulated in Belgium.
Experience in Payment Regulations / Compliance.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
