Full-Time Collector Healthcare

COMPANY DESCRIPTION:

Sequoia Surgical Pavilion is a free-standing outpatient surgery center located in Walnut Creek CA. Established in 2001 we specialize in Orthopedics using the latest surgical technologies and treatment methods while providing personalized care in a warm friendly environment. Our state-of-the-art facility contains six operating rooms and one procedure room equipped with the latest medical technologies. We believe in providing the highest quality of care combined combined with compassionate bedside manner to deliver an exceptional patient experience.

ROLE DESCRIPTION:

This is full-time on-site role at Sequoia Surgical Pavilion located in Walnut Creek CA. The Medical Collections Specialist will be responsible for debt collection and managing financial accounts. The Medical Collections Specialist will communicate with patients insurance companies and healthcare personnel regarding billing and payments. The role requires the use of computers for maintaining Medical Collections Specialist documentation and playing a key role in the Revenue Cycle process at the facility level.

The Medical Collections Specialist projects a professional demeanor and appearance while maintaining the confidentiality of patients co-workers and the surgery center and adhering to the HIPAA policy. Reports in good faith any known or suspected activity that appears to violate laws rules regulations or the SP Code of Conduct. Fulfills annual Cornerstone continuing education requirements.

Personal attributes include the ability to be self-directed; demonstrates accountability professionalism and receptiveness to change; seeks guidance direction and assistance when needed. Works under stress and in situations that demand patience stamina endurance and tact while providing impeccable service. Fosters an attitude of teamwork and willingness to assist others and does not refuse performing other job duties as requested. Sets priorities responds timely to issues which require a decision and ensures desired results are achieved by means of consistent follow through.

REQUIREMENTS:

Demonstrates eligibility for employment in the U.S.

High School graduate or equivalent preferred

Expertise in debt collection cash collection and finance

Expertise with various insurance products: MEDICARE PPO EPO HMO and WC

Expertise with the revenue cycle management process

Expertise with CPT and ICD 10 codes

Excellent communication and customer service skills

Expertise in medical billing and collections

Expertise in orthopedic and outpatient surgery is preferred

Ability to relate and work effectively with others

Demonstrated verbal and written communications in English for contacting payors patients and co-workers

Demonstrated computers skills in utilizing work processing integrated database and understanding of mathematical calculations and medical terminology

Willingness to participate in goal-setting and educational activities for own growth and advancements

Ability to use office machines (copiers faxes and scanners) and telephone systems

Proficiency using and knowledge of Microsoft office computers patient accounting systems and Microsoft excel.

Benefits:

• Comprehensive health dental and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.