Gatehouse Officer
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Job Location:
Matthews, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Location:
Windsor Run by Erickson Senior LivingJoin our team as a Gatehouse this role you will staff the Gatehouse entrance to the community and deliver exceptional customer service and hospitality while fostering an environment of safety and security.
What we offer
- Compensation: starting at $16.00 per hour (based on experience)
- A culture of diversity inclusion equity and belonging which builds on our mission vision and values
- Medical dental and vision packages including an annual reimbursement for qualified wellness expenses personal health coaching and telemedicine options
- PTO Plans PLUS company paid volunteer hours for eligible team members in accordance with applicable state law
- 401k for all team members 18 and over with a company 3% match
- Onsite medical centers providing wellness visits and sick care for all team members over 18 years of age
- 30% discount on food and drinks at on-site dining venues plus additional healthy choice meal options at discounted prices
- Growth Opportunities grow with the company as we open new communities and expand on our existing ones!
How you will make an impact
- Acknowledge visitors provide a pleasant greeting and offer assistance as needed to all persons entering the community
- Screen all vehicle and pedestrian traffic entering the community
- Provide proper parking passes maps and instructs visitors to park in appropriate spaces
- Document all visitors and vendors/contractors via the standard gatehouse log in
- Inform the security and emergency services supervisor of any inspectors government representatives process servers and law enforcement attempting to enter the community
- Complete thorough and detailed incident reports using our online report system
- Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company its employees business information or residents
What you will need
- Must be at least 18 years old
- Prior experience as a Security Gatehouse Officer preferred
- Current and valid drivers license preferred
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Windsor Run is a beautiful 60-acre continuing care retirement community in the town of Matthews in Mecklenburg County North Carolina. Were part of a growing national network of communities managed by Erickson Senior Living one of the countrys largest and most respected providers of senior living and health care. Windsor Run helps people live better lives by fulfilling our promises of a vibrant lifestyle financial stability and focused health and well-being services for those who live and work with us. As part of our team youll enjoy flexibility and work-life balance to meet your personal and professional goals and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living its affiliates and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race color religion sex age national origin marital status veteran status mental or physical disability sexual orientation gender identity or expression genetic information or any other category protected by federal state or local law.
Required Experience:
Unclear Seniority
Key Skills
- CCTV
- Federal Agencies
- Customer Service
- Clearance
- Facility
- Suspicious Activity
- Property Damage
- Public Safety
- Daily Operations
- Professional Development
- Access Control
- Communication
- General Public
- Procedures
- Powerpoint
About Company
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