Sales Support

Noordwijkerhout - Netherlands

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job description

Are you a professional at customer contact and administrative support We are looking for a driven team member for our Sales Support team for the German region.

As a Sales Support representative you play a crucial role within our organization. You provide effective support to the Sales department with a strong focus on efficiency and customer satisfaction. You are responsible for accurately processing administrative requests such as orders and order tracking. Additionally you recognize commercial opportunities and support the Sales team in optimizing customer relationships.

Where will you work

At Eichholtz we have grown into one of the worlds most renowned wholesalers of luxury design furniture ambiance décor and interiors. Our ambition is to remain the best and most inspiring trendsetter in the industry. We now have two headquarters in Noordwijkerhout (Netherlands) and North Carolina (USA) and 40 Eichholtz Brand Stores worldwide including in New York Istanbul Madrid and Bangkok. We work with over 180 colleagues in an informal and transparent environment. We value drive ownership and a no-nonsense mentality!

What will your responsibilities be

Together with 12 Sales Support colleagues you will be responsible for confirming and processing international sales orders. Your daily tasks include:

Entering and completing customer data in the CRM system and order details in the ERP system;
Checking orders for terms feasibility and credit blocks and discussing alternatives if needed;
Identifying commercial opportunities and forwarding them to the Sales team;
Providing information about the product range (dimensions colors availability);
Contacting customers before invoicing to offer complementary products and address any order cancellations or objections;
Monitoring order processing using planning and expedition overviews;
Informing the Customer Service desk about potential complaints.

Job requirements

Who are we looking for

You feel at home in an international environment and take a proactive approach to customer interactions. Working closely with your team you go the extra mile to deliver outstanding service. Your strong organizational skills and commercial mindset enable you to set the right priorities. Additionally you:

Have at least 3 years of relevant administrative experience;
Speak and write fluent English and German (Dutch is a plus);
Have good knowledge of Microsoft Office CRM systems and ERP systems;
Have a strong interest in our sector and its dynamics.

This position is preferably available for 40 hours per week with a minimum of 32 hours. Availability on Monday Wednesday and Friday is essential for team coordination.

What do we offer

You will become part of an innovative ambitious and fast-growing company where the companys vision is integrated into daily operations. Our headquarters in Noordwijkerhout exude international appeal and provide an inspiring work environment for our passionate addition to a competitive salary we offer:

Competitive salary and performance bonus;
26 vacation days (based on full-time employment);
A fully employer-paid pension plan;
Fresh fruit & fresh bean coffee on a daily basis healthy snacks on Tuesdays and a shared lunch on Thursdays;
Remote work and training opportunities;
Travel allowance (from 2 km one-way);
Fun and sports-oriented company activities.

Interested

Submit your CV and motivation via our application page. If you have any questions about this position feel free to contact our HR department at or. Also visit our website and social media to explore our collections and projects.

*Acquisition in response to this vacancy is not appreciated. If no suitable candidates respond to this job posting we will reach out to our trusted partners ourselves.

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