AI Support Engineer Cutting Edge AI Startup
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Job Location:
New York City, NY - USA
Yearly Salary:
$ 180000 - 220000
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
AI Support Engineer Cutting-Edge AI Startup
Location: San Francisco CA or New York NY (On-site 5 days/week)
Compensation: $180000 $220000 Competitive Equity
Employment Type: Full-time
About the Opportunity
Are you fascinated by the limitless possibilities of artificial intelligence and machine learningand eager to help make those possibilities real for thousands of users
A fast-growing AI startup is seeking an AI Support Engineer to join its core technical team.
Youll play a crucial role supporting enterprise customers using next-generation AI tools built for software developers and engineering teams. This is a unique opportunity to combine your computer science expertise with your passion for AI ensuring users get maximum value from groundbreaking technology thats reshaping the future of software.
What Youll Do
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Serve as the first line of technical response for customer issues involving deployment performance or product use.
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Diagnose reproduce and resolve issues using your knowledge of AI systems distributed computing and programming.
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Collaborate with engineering teams to escalate track and close complex issues efficiently.
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Document insights solutions and recurring issues to improve internal knowledge and customer experience.
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Test new releases across multiple IDEs languages and environments; automate parts of QA and support workflows.
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Contribute to the design of scalable processes and support systems as the company continues to expand.
Who You Are
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2 years in a full-time technical or engineering role.
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Bachelors degree or higher in Computer Science Software Engineering or a related field.
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Strong programming skills in Python Java or Go.
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Experience with distributed computing containerization and orchestration tools (Docker Kubernetes Linux).
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Excellent problem-solving organizational and communication skills.
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Comfortable in a fast-paced startup environment and eager to learn quickly.
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Passionate about AI machine learning and large language modelshands-on experience is a plus.
Why Youll Love This Role
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Ground-floor opportunity in one of the fastest-growing markets in tech.
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Work alongside elite engineers and innovators with experience at top AI and tech companies.
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Learn the inner workings of engineering product and customer success in a high-growth startup.
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Build your network accelerate your learning curve and make a real impact on how AI is adopted globally.
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Competitive salary meaningful equity and the chance to work with cutting-edge technology every day.
Ready to help shape the future of AI adoption
Apply today to join a fast-moving startup where your technical skills will directly influence the success of AI solutions used by developers worldwide.
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
