Polish-Speaking Content Moderator On-Site in Sofia, Bulgaria
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Job Location:
Monthly Salary:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Join our international team in Sofia Bulgaria as a Polish-Speaking Content Moderator! You will play a vital role in ensuring a safe positive and compliant online environment for our Polish-speaking users by reviewing and moderating user-generated content.
Key Responsibilities
- Content Review and Moderation:
- Review analyze and moderate user-generated content (including text images and videos) in Polish to ensure it strictly adheres to platform guidelines and policies.
- Identify and take appropriate action against content that includes but is not limited to: hate speech violence graphic material spam or other inappropriate language.
- Policy Application and Quality Assurance:
- Apply complex and constantly evolving client policies and guidelines to everyday moderation decisions with high accuracy and consistency.
- Maintain a high standard of quality and productivity in daily work.
- Reporting and Escalation:
- Investigate reported content and user concerns in a timely manner.
- Escalate complex sensitive or high-risk content issues to specialized teams or management as necessary.
- Continuous Improvement:
- Participate in training sessions to stay updated on policy changes cultural nuances and market-specific regulations.
- Provide feedback and insights to improve moderation processes and tools.
Requirements
- Language Proficiency (Must-Have):
- Fluent (both written and spoken) in Polish.
- B2 level (or equivalent proficiency) in English for training internal communication and policy comprehension.
- Skills and Attributes:
- Strong attention to detail and excellent analytical skills.
- Exceptional judgment and decision-making abilities to quickly and accurately determine content policy violations.
- High level of emotional resilience and maturity as the role involves exposure to sensitive disturbing and offensive content.
- Ability to work in a fast-paced high-volume environment and consistently meet performance targets.
- Strong computer literacy including proficiency with standard office tools.
- Experience (Good to Have):
- Prior experience in content moderation community management or a business process outsourcing (BPO) environment is a definite plus but not mandatory. Full training will be provided.
Work Environment & Schedule
- Location: On-site in our office in Sofia Bulgaria.
- Shifts: Rotative shifts within a 24/7 operational environment (00:00 - 00:00 Monday - Sunday). You will work 8 hours per day with 2 rotative days off per week.
- Equipment: All necessary work equipment will be provided by the company.
Compensation & Benefits
- Competitive Salary: We offer a competitive salary package designed to reflect your language skills and commitment.
- Career Growth: Opportunities for professional development upskilling and a clear career growth path within the company.
- Health and Wellness: Comprehensive benefits package (details provided upon offer).
Relocation Package
For candidates relocating to Sofia we provide a supportive relocation package:
- Rental Allowance: 300 BGN (Bulgarian Leva) rental allowance per month for the duration of the employment contract.
- Flight Reimbursement: Up to 150 BGN flight reimbursement (can be processed immediately upon arrival or with your first salary).
- Real Estate Assistance: Dedicated real estate administrative assistance to help you settle in and find accommodation.
Starting dates: 24-NovemberDecember-2025
Ready to Apply
If you are fluent in Polish and ready for a new career adventure in Sofia apply now and start your journey with us!
Key Skills
- Compliance Management
- Information Management
- Proofreading
- Social Intelligence
- Content Quality
- Factual Information
- Video Packages
- Conduct Interviews
- Records Management
- Creative Content
- Editorials
- News Stories
- Newsgathering
- Content Reviews
