Destination Specialist Groups
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our client continuously excels in arranging all aspects of destination management services in South Africa Namibia Botswana Zambia Zimbabwe Malawi Kenya Uganda Tanzania Zanzibar Rwanda Mozambique Madagascar and Mauritius. Their source markets have grown continuously and now include Europe Asia South and North America.
Role overview
To successfully quote profitable tour products for existing as well as new clients.
Job Type: Full Time/Permanent
Location: Namibia
Work Place: Hybrid
Responsibilities
Sales
- Secure business and effectively cost products
- Understand the market and margin control
- Build up and maintain agent and supplier relationships
- Source new products
- Develop own sales strategy to secure more business through existing and new agents
- Work closely with the team to achieve goals
Operations
- Quote and design successful creative itineraries and proposals for all market related ADHOC groups Tour Series and FIT requests
- Capture and confirm bookings in Tourplan
- Negotiate with suppliers for better rates cancellation policies and FOCs
- Find new suppliers that offer a good service and better rates
- Follow up on quotes that have been sent out
- Successfully run groups tour series and FIT booking
- Compile welcome pack documents
- Create co-pilots according to itineraries
- Handling the 24hour emergency phone
- Prepare guide documentation and brief guide before travel date
- Work closely with tour guides whilst on tour
Financial
- Instruct debtors to raise invoices
- Reconcile supplier invoices for processing
- Assist debtors clerk with invoicing / collection queries.
- Reconcile tour guide expense sheets on completion of tours and check guide salary invoices.
Additional responsibilities:
- Participate in supplier training and workshops
- Reduce the transaction turnaround time
- Demonstrate good communication skills and customer care
- Stay current on events and changes of suppliers and products.
- Travel on educationals and familiarizations trips
Sundry Areas:
It is expected of all employees to perform not only the tasks mentioned in the job description but also directly allocated or extraordinary tasks that could arise.
Benefits
- Medical Aid
- Life Insurance
- Death & Disability insurance
- Funeral Cover
- Hybrid office environment with flexible work hours
- Study Leave available for relevant business-related studies
- Financial assistance for your studies (after min. one year of working with us)
- Long-service award bonus
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
