Remote Czech-Speaking Junior Customer Support
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Czech-Speaking Customer Support Specialist
Location: Athens Greece (Remote & On-Site Options)
Schedule: 09:00 19:00 Monday to Sunday (rotational shifts)
Contract: Permanent Full-time (40h/week 8h/day 5 days/week)
About the Role
We are looking for a Czech-speaking Customer Support Specialist with strong communication skills and a passion for helping this role you will support users via phone email and chat ensuring a smooth service experience and providing high-quality assistance.
This is an excellent opportunity to join a multicultural team in Athens with long-term career growth and a competitive benefits package.
Responsibilities
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Provide customer support via phone email and chat in Czech & English
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Assist with account inquiries troubleshooting and product guidance
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Handle complaints efficiently and provide accurate information
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Maintain customer records and follow support processes
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Collaborate with team members and share feedback to improve service quality
Requirements
Native / Fluent Czech
Good command of English
Excellent communication and problem-solving skills
Customer-oriented mindset and positive attitude
Ability to work in rotational shifts including weekends
Benefits
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14 salaries per year
(12 monthly Easter bonus Summer/Christmas bonus) -
Private Health & Life insurance
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Performance bonus (as per project structure)
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25 days paid annual leave
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50 meal voucher/month
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Paid training and career growth opportunities
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International and supportive work environment
Type of Work
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Remote & On-Site options available in Athens
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
