Customer Service Representative

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position: Customer Service Representative (Croatian)

Location: Athens Greece

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

Respond promptly and professionally to incoming customer inquiries through various communication channels.
Research and identify effective solutions to resolve customer issues or concerns.
Serve as the first point of contact for business partners or clients assisting with queries related to products services or account management.
Provide accurate and complete information using appropriate tools systems and procedures.
Maintain a high standard of customer service and contribute to a positive customer or partner experience.
Collaborate with internal teams to ensure seamless communication and issue resolution.

REQUIREMENTS:

Fluent/Native in Croatian (C1 level) with strong proficiency in both written and spoken communication. As well as good proficiency in English.
High school diploma or equivalent qualification.
Minimum of 6 months experience in customer service hospitality retail or a related field.
Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively.
Proficiency with computers and customer service tools.
Reliable high-speed internet connection and a quiet workspace (for remote work).
Eligibility to work in Greece or willingness to relocate with appropriate work authorization.

BENEFITS:

Competitive compensation package including a base salary daily meal allowance and opportunities for performance-based bonuses
Flexible work shifts designed to support work-life balance
Comprehensive benefits package based on role
Supportive and accessible leadership committed to employee development
Inclusive and community-focused work environment that values giving back
Opportunities for career advancement and continuous learning
Generous annual leave allowance (up to 25 days per year)

To apply for this position and to explore many other exciting opportunities visit and apply through our career page: 1.200

2 Jan

must have Greek work permit

Working hours: Monday to Sunday 8am 7pm (flexibility in case of clients modification request)

Position: Customer Service Representative (Croatian) Location: Athens Greece Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Respond promptly and professionally to incoming customer inquiries through various communication channels.Research and identify effective s...