Dutch-speaking Customer Support

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 08-11-2025

Vacancies: 1 Vacancy

Job Summary

Start Date: 26 December 2025

Location: Athens Greece (Remote option available)
Working Schedule:

Monday to Friday: 10:00 to 18:30
Saturday to Sunday: 11:00 to 19:30

Join our Customer Support team for a world-leading Booking platform! Were looking for Dutch English speakers passionate about providing excellent customer service and eager to work in an international environment.

Key Responsibilities:

Respond and record consumer inquiries/questions raised through free phone lines for customers;
Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database;
Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions support documents and system training;
Offer recommendations to common problems or frequently asked questions.

Requirements:

Dutch C1/C2 English B2 or higher
Excellent communication and problem-solving skills
Previous customer service experience is an advantage
Ability to work remotely or on-site in Athens

Benefits:

14 salaries per year (12 monthly 1 at Easter 1 split between Summer & Christmas)
Private Health & Life Insurance
Performance bonus (as per project)
25 days annual leave
Permanent contract (40h/week)
50 meal voucher per month

Relocation Package (for candidates moving from abroad):

3 weeks hotel accommodation near the office
Up to 300 euros relocation support (paid with first salary)
Legal assistance with hiring documents
Candidates must arrive in Athens 7 days prior to start
Must work on-site for the first 3 months unless already living in Greece with internet access

Not included:

Airport pickup or transportation from airport to hotel
Real estate agency assistance after the initial 3 weeks

Ready to apply
Send your CV to and join an international team supporting one of the worlds top travel brands!

Start Date: 26 December 2025 Location: Athens Greece (Remote option available) Working Schedule: Monday to Friday: 10:00 to 18:30 Saturday to Sunday: 11:00 to 19:30 Join our Customer Support team for a world-leading Booking platform! Were looking for Dutch English speakers passionate about...