Sales Operations & Support Senior Coordinator

Job Title: Sales Support Specialist

Location : Malaysia

Job Summary:

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Key Account team in various sales administrative activities from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in sales analysis tracking bid support order processing and forecasting. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities:

• Assist the Key Account team with sales administrative tasks ensuring efficient and effective sales operations.
• Support pre-sales activities including preparing sales materials supporting key engagement activities material preparation.
• Conduct pipelines order and market share tracking for each global and regional account
• Assist in the preparation and submission of bids and proposals including bid bond preparation of materials reviewing bid submittal and tracking all submission
• Manage order processing and drive approval of order processing
• Support in stock requisition pre-production process.
• Support product forecasting by gathering compiling and analyzing relevant data
• Support in sales and order planning to ensure alignment with business goals.
• Assist in the sales to project handover process ensuring a smooth transition and clear communication and complete documentation
• Maintain accurate records of order activities customer interactions and order status via CRM
• Collaborate with other departments such as finance and logistics to ensure seamless order fulfillment.
• Provide administrative support for sales events trade shows and customer visits.

Qualifications:

• Bachelors degree in Business Administration Marketing or a related field.
• Minimum of 2 years of experience in a sales support or administrative role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong analytical skills and the ability to interpret sales data.
• Resourceful and dedicated with the ability to manage complex tasks efficiently.
• Highly organized and able to prioritize tasks effectively.
• Customer-focused mindset with a proactive approach to problem-solving.