Operations Associate

Job Title: Operations Associate

Department: Operations

Reports to: Operations Manager

Status: Part-time Exempt - 32 hours/week

Duration: 6 months

Who We Are:

For over 30 years CAF America has been a leader in enabling cross-border giving to validated charities and charitable projects across the world totaling more than $1 billion. We enable our donors to make strategic cost-effective and tax-advantaged gifts through our vetted network of more than 1.9 million charitable organizations in 135 countries all while reducing the risk reputation exposure and administrative burden associated with cross-border giving.

At CAF America we pride ourselves on creating a positive working environment and culture that values all team members experience and voices and represents the society we serve. We want to attract retain and develop the best of talent at all levels and provide a leading and great place to work where every voice matters.

Summary:

The Operations Associate provides direct and impactful support to CAF Americas business operations. This role is responsible for managing day-to-day tasks and administrative needs ensuring smooth and efficient office operations. Key responsibilities include administrative support vendor coordination and onsite event and meeting assistance.

This is an in-office position requiring attendance at our Alexandria HQ from Monday through Thursday.

Duties and Responsibilities:

• Receive and distribute all incoming mail and deliveries.
• Assist the Finance team by documenting and scanning all incoming checks.
• Responsible for weekly batched receipts and ad hoc donor receipts requests.
• Process invoices and manage expense reports.
• Support the IT and HR teams with onboarding and offboarding of new staff members including hardware setup and office security protocols.
• Package ship and receive conference booth materials for Marketing and Business Development
• Inventory and process orders of office supplies and equipment
• Liaise with vendors and contractors for office maintenance and services.
• Ensure the office space is clean functional and well-maintained.
• Serve as the primary point of contact for staff visitors and external parties onsite.
• Implement and ensure adherence to office policies and procedures.
• Ensure meeting spaces are prepared for guests and events including coordinating catering and technology needs.
• Perform other duties as assigned to support business operations.

Qualifications:

• Must be eligible to work legally in the United States.
• 1 year minimum of relevant experience providing administrative customer service and/or operational support in a professional office environment.
• Ability to work and prioritize in a fast-paced and rapidly changing environment.
• Superior attention to detail and ability to accurately navigate large and detailed databases.
• Excellent written and oral communications skills; ability to adjust communications according to the audience.

Computer/Software Experience:

• Google Suite
• MS Teams
• MS Office
• Salesforce experience a plus

Education/Experience:

• Associates Degree or equivalent combination of education training and experience

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.