Mirak Automotive Group is looking for a talented Business Development Director to help grow our sales and service business.
Responsibilities:
- Ensure the Business Development team maintains and communicates with an accurate customer database through theCRM software.
- Creating strong relationships with our Sales and Service managers to ensure our standards for Customer Service are met and that there is seamless integration through your teams.
- Ensure that our approach to Customer Service is always rooted in respect honesty and professionalism at all times.
- Manage and help design our external marketing campaigns and initiatives with our marketing consultants and vendor partners.
- Hire manage train and monitor the performance of all department employees.
- Assist in managing online reputation results through review sites.
- Ensure the dealerships customer follow-up is in a timely and professional manner.
- Develop and execute internet and phone campaigns modify and improve word tracks to best practices.
- Maximizing efficiency of the Business Development Centerto satisfy appointmentgoals of the Sales and Service departments
- Become proficientwith all features of the BDC software:Xtime & VinSolutions CRM
Skills Knowledge Experience:
- Call Center Management and/or Automotive Management Experience
- Superior communication and customer service skills
- Experience managing & leading a team of front-line team members.
- Excellent organizational and time management skills
- Excellent written skills
- Maintain a positive can-do attitude for the management team!
What We Offer:
- Full benefits package (Health Dental Vision)
- Life Insurance & Long-Term Disability
- 401k with Company Match
- Industry leading Scheduling and Paid Time Off
- A supportive work environment with cross-functional training and unlimited growth opportunity
- Competitive Salary with a Bonus Plan
Required Experience:
Director
Mirak Automotive Group is looking for a talented Business Development Director to help grow our sales and service business.Responsibilities:Ensure the Business Development team maintains and communicates with an accurate customer database through theCRM software.Creating strong relationships with ou...
Mirak Automotive Group is looking for a talented Business Development Director to help grow our sales and service business.
Responsibilities:
- Ensure the Business Development team maintains and communicates with an accurate customer database through theCRM software.
- Creating strong relationships with our Sales and Service managers to ensure our standards for Customer Service are met and that there is seamless integration through your teams.
- Ensure that our approach to Customer Service is always rooted in respect honesty and professionalism at all times.
- Manage and help design our external marketing campaigns and initiatives with our marketing consultants and vendor partners.
- Hire manage train and monitor the performance of all department employees.
- Assist in managing online reputation results through review sites.
- Ensure the dealerships customer follow-up is in a timely and professional manner.
- Develop and execute internet and phone campaigns modify and improve word tracks to best practices.
- Maximizing efficiency of the Business Development Centerto satisfy appointmentgoals of the Sales and Service departments
- Become proficientwith all features of the BDC software:Xtime & VinSolutions CRM
Skills Knowledge Experience:
- Call Center Management and/or Automotive Management Experience
- Superior communication and customer service skills
- Experience managing & leading a team of front-line team members.
- Excellent organizational and time management skills
- Excellent written skills
- Maintain a positive can-do attitude for the management team!
What We Offer:
- Full benefits package (Health Dental Vision)
- Life Insurance & Long-Term Disability
- 401k with Company Match
- Industry leading Scheduling and Paid Time Off
- A supportive work environment with cross-functional training and unlimited growth opportunity
- Competitive Salary with a Bonus Plan
Required Experience:
Director
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