Customer Service Associate
Share
Job Location:
Muhlenberg County, KY - USA
Yearly Salary:
$ 81960 - 94200
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift proficient and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues and by communicating in a professional positive manner. You will apply your multitasking skills by listening and speaking to customers navigating computers and typing call documentation simultaneously. You will be able to gain customer confidence swiftly and trust.
Requirements
- High school diploma or equivalent; a bachelors degree is a plus
- Proven experience in a customer service role
- Excellent verbal and written communication skills
- Ability to handle stressful situations calmly and effectively
- Strong problem-solving skills
- Attention to detail and accuracy in documentation
- Proficiency with CRM software and Microsoft Office Suite
- A positive attitude and a passion for customer satisfaction
Benefits
Paid Time Off and Holidays with Generous Company Discounts annually given.
Life Insurance
Employee Wellness and 401k plans.
Required Skills:
Knowledge of office management systems and procedures Working knowledge of office equipment like printers and fax machines Proficiency in MS Office (MS Excel and MS PowerPoint in particular) Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills
Company Industry
IT Services and IT Consulting
Key Skills
- Catering
- Asset
- Corporate Finance
- Environmental Science
- Linux Administration
