Systems Officer

This role is open to full time part time and job share applications all of which will be assessed equally.

Join our team

We are looking for a Systems Officerto join our Housing Transformation Team within the wider Housing Directorate.

If you share our valuesand our motivation to make a difference for our residents clients and communities we would love to hear from you.

About the role

Working within the Housing Transformation Team and reporting to the Housing Programme Manager this role is key to driving forward the development configuration and implementation of new software and functionality across our Housing systems.

You will:

• Maintain and develop the Councils Housing management systems to manage our housing assets and rental income and provide efficient and streamlined working practices.
• Provide day to day system support assistance guidance and training for all Housing system users.
• Play a central part in delivering high impact projects supporting service improvements and ensuring our systems meet regulatory standards.

About you

We are looking for someone that is passionate about working with systems and enjoys solving technical issues.

You will thrive in this role if you:

• Bring energy and initiative to support a busy team by managing and improving housing management systems including asset and income data.
• Have a knack for translating operational needs into smart system solutions supporting teams across a large department while developing specialist knowledge where needed.
• Are confident suggesting and implementing process improvements to streamline workflows and boost efficiency.
• Provide hands-on system administration including updates troubleshooting and user support while contributing to testing training and rollout of new functionality.
• Can produce clear insightful reports and dashboards to support decision-making and ensure key tasks are delivered on time.
• Have strong technical problem-solving skills experience supporting frontline system users and a solid grasp of Microsoft Office tools.

If you are ready to be part of big changes and big improvements we would love to hear from you.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live work visit and invest in.

We serve around 200000 residents across our two districts and are well known for our collaboration and partnership working across public private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package including:

• Generous leave entitlement (26 days a year rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information visit ourEmployee Benefits page.

Our ways of working

We believe work is what we do not just where we go.

We work in a hybrid way with a mix of office home and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration helping our teams to thrive.

We are committed to equality diversity and inclusion providing opportunity and ambition for all supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion about this role please contact Luke Godley by emailing

Please read theJob Description and Person before applying for this job opportunity.

Closing date: 5.00 pm 27 November 2025.

How to apply

Please ensure your:

• application form is fully completed including employment and education history
• supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.