Job Description
The Client Relationship Representative will serve as a key liaison between our company and clients ensuring exceptional communication timely service and long-term satisfaction. This role involves managing client accounts addressing inquiries and coordinating with internal departments to deliver seamless logistical support.
Responsibilities
Maintain strong and lasting relationships with clients through consistent communication and support.
Identify client needs and provide tailored logistics solutions to ensure satisfaction and retention.
Collaborate with internal teams to coordinate deliveries schedules and service execution.
Prepare and manage client reports documentation and correspondence.
Resolve client concerns effectively while maintaining professionalism and company standards.
Contribute to process improvements that enhance the overall client experience.
Qualifications :
Qualifications
Strong communication and interpersonal skills with a client-focused mindset.
Excellent organizational and multitasking abilities.
High attention to detail and problem-solving capabilities.
Ability to work both independently and collaboratively in a dynamic environment.
Proficiency with business communication tools and software.
Additional Information :
Benefits
Competitive salary within the range of $57000 - $63000 annually.
Growth opportunities within a fast-developing logistics company.
Supportive and collaborative work environment.
Ongoing professional development and skill enhancement programs.
Comprehensive benefits package.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more