Senior SRE DevOps Engineer HF

Our Mission

Prose is truly custom hair and skin care made-to-orderjust for you. Our line of custom products are made by an in-house Paris-based R&D team of gifted chemists who combine natural ingredients in innovative ways alongside dermatologists giving consumers clean skin care hair care and impeccable results.

At the heart of Proses success is Singular its proprietary AI-powered beauty-tech platform which has revolutionized personalized beauty at scale. Marrying a technology-driven approach with an apothecary-style concept all Prose hair and skin care products are personalized to your one-of-a-kind hair skin goals and environment.

Were a company that wants to change beauty practices so were changing the way beauty companies practice. As a certified B Corporation a Public Benefit Corporation and Climate Neutral were proving that good business is always sustainable. With Prose theres nothing sacrificed to bring you great productsnot trees materials wages or performance.

Prose & Singular in Numbers

• Founded in 2017 with hubs in Paris New York and Los Angeles
• 10M consultations completed
• 2M customers and 350K active subscribers
• 21M custom products made with 1M unique formulas
• 350 team members across disciplines
• $600M in lifetime sales with $165M revenue in 2024
• Profitable since 2024

Position Summary

Located in Paris min 3 days in-office

Prose is seeking aSenior SRE - DevOps Engineer to build maintain and optimize our infrastructure and platform this role you will maintain operational excellence reduce technical debt and optimize our systems. You will play a pivotal role in ensuring the stability scalability and security of our platform while mentoring and managing a team of engineers.

This role is an opportunity to lead and inspire a team while driving the success of Proses infrastructure and development practices. If you are passionate about technical leadership operational excellence and reducing technical debt wed love to hear from you.

You will join a small collaborative team (3 people) responsible for developer experience platform management best practices and FinOps. Together youll focus on optimizing infrastructure costs improving CI/CD strengthening monitoring and alerting and partnering closely with engineering and data teams to ensure seamless platform operations.

Were looking for someone who is:

• Curious and eager to stay up to date with new technologies
• Open to discussion collaboration and constructive challenges
• A clear communicator who can explain complex topics simply across teams
• Analytical and able to identify summarize and prioritize key issues
• Proactive and solution-oriented

Our infrastructure runs primarily on Google Cloud Platform (GCP).

Key Responsibilities

• Core Responsibilities:
• Implement and maintain observability (metrics logs traces alerts).
• Manage infrastructure as code (Terraform ArgoCD) and multi-environment clusters securely.
• Ensure cost-efficient scalability disaster recovery and secure networking.
• CI/CD & Developer Experience:
• Maintain GitOps/CD pipelines reusable Helm/Kustomize templates and artifact security.
• Improve build efficiency and create self-service tools and golden paths for safe deployments.
• GCP Infrastructure Management:
• Oversee projects IAM budgets GKE clusters and cloud service integrations.
• Manage network security connectivity and cost tracking.
• Observability & Incident Management:
• Standardize alerts playbooks and postmortems.
• Optimize logging/monitoring and lead post-incident reviews.
• Governance & Mentorship:
• Define infra governance (RFCs/ADRs) and document patterns.
• Mentor developers on cloud-native design scalability and reliability.

Technical environment

• Cloud provider(s): GCP
• Infras-as-Code: Terraform/Opentofu Helm
• Programming: Bash Python Go
• CI/CD: GitlabCI ArgoCD (Spacelift / Terrateam / Terramate)
• Observability: Datadog Sentry Grafana Prometheus
• Databases: PostgreSQL MySQL Redis Elasticsearch
• VCS: Gitlab (self-hosted) Github
• Mics.: Rundeck Argo Events Argo rollouts Cypress Cloud Serverless

Key Candidate Requirements

• Strong expertise of GCP (or AWS) Cloud architecture Terraform Helm and ArgoCD.
• Demonstrated abilities to address and reduce technical debt while maintaining operational excellence. And handle incident management.
• Experienced with creating maintaining and optimizing CI/CD pipelines and administrating self-hosted GitLab installations.
  As well as Datadog administration (LGTM or similar also accepted).
• Good knowledge of Observability (monitoring alerting logs traces SLO/SLA ) and programming (code review pair programming design patterns architecture ) practices.
• Good communication skills in both French and English with the ability to write clear technical documentation

Hiring process

Timeline:From first contact to final decision: 3 weeks

1. HR Interview 45min (Video Call or On-site)

A first conversation with our People Team to get to know you.

2. Technical & Team Interview 1h (On-site)

Meet Arthur (VP engineering) and Bastien (Sr Devops) in person.
Theyll introduce you to the Tech team our projects and how we work day to day.

3. Live Technical Assessment 2h (On-site)

Led by Bastien (Sr DevOps) and Ivica (VP technology).
Youll receive 34 diagrams of our stack in advance to prepare.
Well walk through a live practical exercise simulating a real-world scenario from our environment.
Well look at your reasoning problem-solving process and ability to communicate clearly under realistic conditions.

4. Final Interview 45min (Zoom or On-site)

Meet Nicolas (CTO) for the final conversation.

Compensation & Benefits

Compensation

• Competitive base salary - 70-75K based on xp
• Variable bonus up to 10% based on company and individual performance
• BSPCE program
  
  

Health & Wellness

• 100% coverage of health insurance and life/disability plan (including dependents)
• Access to sports and cultural activities with an 80/month allowance
  
  

Lifestyle & Perks

• Standard French benefits: Swile meal vouchers transport allowance and Syntec vacation bonus
• 150 worth of personalized Prose products each year
• 80 Friends & Family credit to share Prose with your loved ones

Understand & Embody our Prose Values

Intentional Inclusivity

We know the best ideas come from open minds and willingness to listen. While our products cater to the individual an invitation into our process is always open to our value our differences and diverse backgrounds by communicating openly managing with transparency and striving to understand one anothers perspective. Its a key ingredient to our innovation.

Connected Collaboration

Our strength as a group will outlast our efforts as individual contributors. With offices across countries (and across boroughs) staying inventive and agile deepens our clear vision and consistent stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

Driven Together

We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable resourceful and responsible. Anyone and everyone is encouraged to recognize that in order to continue thinking one step ahead we will need to try new things. We strive to provide an open environment that accepts this truth making space for new ideas to emerge.

Humanity Always

We assume good intentions in every interaction keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of authenticity and operate with the intention of preserving resources creating an environment we can all live in--for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.