Lead Attendant Slot Customer Service FT

Assist Slot Shift Manager in maintaining and supervising slot floor operations coverage of breaks move CSAs to help cover busy sections and resolve minor customer disputes. Monitor Slot floor activity to ensure protection of company funds. Oversee employees to ensure that the safety integrity security and Company and regulatory policies/procedures are upheld.

Serve as a leader among junior-level Customer Service Attendants assisting with training and coaching.
Develop apply and maintain a friendly and courteous rapport with customers and employees.
Perform minor machine maintenance such as lock and unlock machine doors clearing jams replenishing    paper and resetting machines.
Complete written department forms to document cash transactions jackpot payouts an accurate      legible manner.
Carry and effectively communicate by two-way radio.
Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety      and cleanliness of assigned areas.
Maintain secure key controls at all times.
Pay and/or verify jackpot winnings to customers and complete required written documentation. 

Qualifications :

Must be at least 21 years of age. 
Six (6) months of experience in the same or similar position preferred.
Must be knowledgeable about applicable gaming regulations and company policies.
Must have excellent communication and customer service skills. 
Must be able to carry and communicate by two-way radio.
Must be able to stand and walk for extended periods of time. 
Maneuver a weight of fifty pounds
Must be able to obtain/maintain any necessary licenses and/or certifications

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time