Spa Manager
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Monthly Salary:
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Job Summary
Key Responsibilities:
Develop and implement a comprehensive spa strategy aligned with the brand standards and hotel objectives to maximize revenue guest satisfaction and operational efficiency.
Oversee day-to-day spa operations ensuring smooth delivery of all treatments and services while maintaining high standards of hygiene safety and quality.
Recruit train mentor and motivate spa staff including therapists front desk and management team to foster a high-performance culture focused on exceptional guest experience.
Manage budgets forecasts and expenses. Analyze financial results to maximize profitability and control costs without compromising service quality.
Ensure personalized memorable experiences for all spa guests handling feedback and complaints professionally and promptly.
Collaborate with marketing and sales teams to design promotions packages and partnerships that enhance spa visibility and revenue.
Maintain compliance with Raffles & Fairmont brand standards local regulations and health & safety protocols.
Stay updated with the latest spa industry trends products and technologies to continuously enhance the spa offering.
Qualifications :
Qualifications & Requirements:
Minimum 35 years of management experience in a luxury hotel or resort spa.
Strong leadership communication and interpersonal skills.
Proven ability to manage budgets drive revenue and enhance guest satisfaction.
Excellent knowledge of spa treatments wellness concepts and luxury guest service standards.
Proficiency in spa management software and MS Office applications.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
