Air Import Agent

Uniondale, NY - USA

Monthly Salary: Not Disclosed

Posted on: 07-11-2025

Vacancies: 1 Vacancy

Job Summary

Scope of Position:
Ensure the proper and timely movement of freight and information while providing exceptional customer service within the Air Import department. This position is an onsite position at our Uniondale Location

Responsibilities:

Ensure smooth and timely freight process flow
Input accurate and timely data into operating system
Track and trace Air Import shipments
Manage departments shipment exceptions including shortages/overages/damages
Work directly with warehouse employees to ensure certain shipments are prioritized based on department and customer needs
Ensure timely dispatching of cargo to meet customers delivery requirements
Provide transportation and commercial documents to importers customs broker
Bill clients and vendors in an accurate and timely manner
Interact with customers with exceptional customer service
Build and maintain strong relationships with vendors (airlines trucking terminals and others)
Respond timely to E-mail requests and phone calls
Understand department process flow while constantly looking for areas of improved efficiency
Ensure customers standard operating procedures are being followed and updated in the DLSOP
Understand and meet KPI standard as per the companys procedures
Meet company standard of 52 hours training per year
Promote compliance by diligently following all company policies and regulations while performing the tasks at hand with outstanding integrity and pride

Culture

Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary

Qualifications :

Bachelors Degree
Understanding of air/ocean documentation process a plus
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Strong computer skills (Excel Word PowerPoint)
Fluent in English
Salary: $48000- $51000

Additional Information :

Expeditors offers excellent benefits

Paid Vacation Holiday Sick Time
Health Plan: Medical Prescription Drug Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Scope of Position:Ensure the proper and timely movement of freight and information while providing exceptional customer service within the Air Import department. This position is an onsite position at our Uniondale Location Responsibilities:Ensure smooth and timely freight process flowInput accurate...

Responsibilities:

Ensure smooth and timely freight process flow
Input accurate and timely data into operating system
Track and trace Air Import shipments
Manage departments shipment exceptions including shortages/overages/damages
Work directly with warehouse employees to ensure certain shipments are prioritized based on department and customer needs
Ensure timely dispatching of cargo to meet customers delivery requirements
Provide transportation and commercial documents to importers customs broker
Bill clients and vendors in an accurate and timely manner
Interact with customers with exceptional customer service
Build and maintain strong relationships with vendors (airlines trucking terminals and others)
Respond timely to E-mail requests and phone calls
Understand department process flow while constantly looking for areas of improved efficiency
Ensure customers standard operating procedures are being followed and updated in the DLSOP
Understand and meet KPI standard as per the companys procedures
Meet company standard of 52 hours training per year
Promote compliance by diligently following all company policies and regulations while performing the tasks at hand with outstanding integrity and pride

Culture

Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary

Qualifications :

Bachelors Degree
Understanding of air/ocean documentation process a plus
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Strong computer skills (Excel Word PowerPoint)
Fluent in English
Salary: $48000- $51000

Additional Information :

Expeditors offers excellent benefits

Paid Vacation Holiday Sick Time
Health Plan: Medical Prescription Drug Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Air Freight
English Language
Collection
Customer Service
Communication skills
Custom Regulation
Billing
Freight Forwarding
Airport
Airlines
International Logistics
Stress Management
Business Etiquette
Imports

Apply Now

About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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