Sr. Manager Talent Development, Retail Stores and Distribution Centers

How youll make an impact:

The Talent Development Senior Manager is responsible for supporting our talent development efforts across global distribution centers retail stores and field leaders. This position leads the strategic design development and content creation of talent development initiatives and programs. Leverages company initiatives and program content when applicable across distribution centers and the retail field teams globally.

This role reports to the VP HR and is primarily based in our Buckhead office with up to 20% travel to our Distribution Centers as needed.

Leads the design development and implementation of the Learning and Development Strategy for Global Retail Stores and Distribution Centers (90%)

• Conducts regular business needs analysis for the Retail field and Distribution Centers to ensure the customer and client experience are met

• Builds breakthrough programs training and solutions to enable business growth and greater efficiency based on findings

• Strategic business partner consulting with leaders to identify build and deliver solutions that produce business-driving outcomes

• Contributes to the HR leadership team by developing advising and implementing organizational strategies that will elevate HR and Operational effectiveness

• Builds and leads high-quality Talent Development programs and learning curricula globally to meet specific business needs and organizational priorities (e.g. orientation programs onboarding curriculum leadership academies management development learning content skill-based education performance management succession planning career development)

• Defines development objectives and activities

• Creates custom content and designs education sessions

• Owns the process of liaising with the center of excellence leader building strategic roadmap annually and implementing the strategic plan

• Acts as a thought partner to key leaders of each business entity

• Coaches facilitates and leads new rollout of education sessions workshops and meetings for Retail Field/ Store and Distribution Center leadership in-person and virtually

• Leads key engagement initiatives in partnership with local HR to implement across client groups. Responsible for development stakeholder management and executing project plans

• Partners closely with local HR in Retail Regions and Distribution Centers to enable delivery of content and program (i.e. conducts train-the-trainer sessions etc.)

• Develops and continuously improves processes programs approaches communication reporting and systems to support business objectives and increase efficiencies

• Designs reports and provides insights on talent development measures and metrics

• Provides data and insights regularly to stakeholders (Operations HR Talent Development Leadership)

• Make recommendations on future programming and needs

• Drive and support company/Retail/Distribution Center HR initiatives

Leads special projects supporting additional areas as part of the Talent Development Team (10%)

Make a career at Carters:

• Career Development: Success starts from within and we have several paths from which you can choose to enhance your career evolution. From Carters University to Toastmasters to mentorship programs and more we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management and the employee may be required to perform duties that are not listed in the job description.