VP, Vendor Success

About Gartner Peer Insights

Gartner Peer Insights is a ratings and review platform for enterprise-level software and services. Since launching in 2015 weve grown to list 15K technology providers 28K products and 750K reviews from end-user enterprise technology professionals across 800 categories. Ratings & reviews gathered on Gartner Peer Insights power not just the platform but also provide critical insight to Gartner analysts end user clients seeking to make technology investments and tech/vendor clients looking for unbiased feedback to improve their software and service offerings.

The Role:

As VP Peer Insights Vendor Success you will be responsible for maintaining and growing new relationships between vendors and Gartner Peer Insights through a combination of digital capabilities scalable programs and targeted relationship manager addition you will guide the ongoing development and evolution of a platform which facilitates engagement by software and services vendors review contributions through vendor campaign/outreach and provide insights on customer feedback campaign effectiveness etc.

The ideal candidate will be comfortable working with data to drive decisions/prioritization and be experienced in partner/relationship management. This is a high-impact role for a passionate and results-oriented individual to be part of a leadership team driving the strategic direction of Peer Insights.

What Youll Do:

Define the vision and strategy for growing vendor engagement with Gartner Peer Insights including but not limited to

Vendor Engagement

• Provide strategic direction optimize alignment and measure effectiveness of a team of relationship management professionals who support vendors through direct engagement and indirectly by educating/enabling Gartner professionals in Sales and Client Success
• Develop and deploy programmatic activities which optimize relationship management professional activities and increase vendor self-service

Brand Ambassador:

• Elevate Gartner Peer Insights position as the premier Ratings and Reviews destination for vendors seeking to position themselves with Enterprise-level IT decision-makers/buyers and implementers

Internal Partnering

• Engage with cross-functional partners in Gartners Global Product Management Marketing Sales and Business & Technology Insights teams on opportunities to optimize vendor touch points and develop monetization approaches (i.e. lead development and passage)

Vendor Portal

• Oversee the Vendor Portal ensuring it provides a seamless intuitive and efficient experience for our vendor partners.
• Develop and drive the strategy and roadmap for self-service marketing assets/capabilities and data insight features to maximize value for vendors and Gartner Peer Insights.

What you will need:

• 15 years of combined experience in program and relationship management ideally working in or with software or technology service providers
• 5 years of experience leading/managing/coaching teams both directly reporting and indirectly aligned.
• Demonstrated analytical skills with the ability to translate data insights into actionable program and product improvements.
• Excellent communication and collaboration skills with the ability to influence and drive alignment across diverse teams.
• Outstanding organizational and project management skills with ability to meet tight deadlines.
• Bachelors degree in Business or Marketing; Masters or other advanced degree preferred

What you will get:

• Competitive salary generous paid time off policy charity match program Medical Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching and more!
• Collaborative team-oriented culture
• Professional development and unlimited growth opportunities

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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