IT Product Owner – Voice Systems

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

JOB RESPONSIBILITIES:
1. Defines and prioritizes the product features and works with the development team to ensure they are delivered.
2. Owns backlog backlog refinement and prioritization of stories and tasks.
3. Works closely with Program Manager to ensure short term work aligns with road map and vision.
4. Collaborates with stakeholders to understand needs to make business decisions.
5. Available to the team to answer questions and refine direction.
6. Articulates the WHAT and WHY of the work.
7. Understands long term road map and vision and can make decisions that support it.
8. Develops and maintains relationships with stakeholders keeping them informed and engaged through development/projects.
9. Adheres to processes to ensure backlog is visible transparent and clear.
10. Escalates issues quickly to stakeholders and Program Manager.
11. Challenges the team to obtain opinions and solutions for delivering committed work.
12. Proactively identifies impacts and dependencies and communicates as necessary
13. Constantly provides clear communication to Program Manager leadership and stakeholders.
14. Accountable to the success of a product.

**Pay Range for this position is - $75000 - $110000

EDUCATION and EXPERIENCE:
1. Bachelors degree in information science or Business Administration or similar field preferred.
2. Certified Product Owner preferred.
3. Experience working on enterprise grade shared system solutions preferred.
4. Experience of managing multiple projects in a large global organization.

COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:
1. Excellent influencing and stakeholder management skills.
2. Excellent communication and interpersonal skills able to build effective relationships and working collaboratively with our global process owners and business partners.
3. Ability to drive accountability for product success through successful project planning management risk monitoring and mitigation.
4. Ability to understand business priorities and align technology opportunities.
5. Ability to prioritize workload and provide timely follow-up and resolution.
6. Ability to motivate and set the direction for a (not direct report) team.

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.