Leasing Consultant

Job Summary

The Leasing Consultant supports the community by managing the leasing process assisting prospective residents and providing excellent customer service to both applicants and current residents. This position ensures all leasing activities are conducted accurately efficiently and in compliance with RHF policies and Fair Housing laws. The ideal candidate is professional organized and customer-focused with strong communication skills and attention to detail.

This is a temporary position scheduled to provide coverage for approximately three (3) months. The assignment may end sooner or be extended at the discretion of the regional Manager based on operational needs.

Key Responsibilities

Leasing Activities

• Conduct property tours and present available units and amenities to prospective residents in a professional welcoming manner.
• Respond promptly to phone calls emails and walk-in inquiries from potential applicants.
• Guide applicants through the leasing process ensuring all required documentation is collected and accurately completed.
• Prepare review and execute lease agreements in accordance with RHF policies and procedures.
• Maintain up-to-date knowledge of current rental rates lease terms and unit availability.
• Follow up with approved applicants to ensure timely move-ins and occupancy readiness.

Resident Relations

• Provide courteous and efficient service to residents regarding lease inquiries renewals and general concerns.
• Coordinate with the maintenance and housekeeping teams to ensure units are ready for move-ins and inspections.
• Support new residents throughout the move-in process ensuring a smooth transition.
• Promote positive resident relations by maintaining a welcoming and supportive environment.
• Assist in coordinating community communications notices or resident correspondence as needed.

Administrative Support

• Maintain accurate and organized leasing files records and documentation in compliance with RHF policies.
• Update leasing data and unit status within property management software (e.g. Yardi OneSite).
• Process lease renewals and document changes in resident information.
• Assist the Property Manager with preparing reports on occupancy leasing activity and resident data.
• Support general office operations including filing scanning and handling correspondence.

Compliance & Professional Conduct

• Ensure all leasing practices are conducted in compliance with Fair Housing laws and RHF standards.
• Maintain confidentiality and professionalism in all resident and applicant interactions.
• Represent RHF positively demonstrating a commitment to the organizations mission and values.

Qualifications

Education & Experience:

• High school diploma or equivalent required; some college coursework preferred.
• Minimum of 12 years of experience in leasing property management or a customer service role.

Skills & Abilities:

• Strong interpersonal and communication skills both written and verbal.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office (Word Excel Outlook) and property management software (e.g. Yardi OneSite).
• Ability to work independently and collaboratively within a team.
• Professional demeanor reliability and discretion when handling confidential information.

Compensation:

Actual base salary considers several factors including but not limited to geography job-related knowledge experience and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered Full Time non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $17.00- $20.00 per hour.

Benefits:

Please note that this position is temporary and is expected to end after 90 days of employment. As such it is not eligible for company-sponsored benefits in accordance with applicable California state and federal the temporary assignment is extended beyond 90 days and the employee continues to meet eligibility criteria as defined by company policy and applicable law benefit eligibility may be reviewed at that time:

• Competitive pay
• Health dental and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Why RHF

At RHF we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services RHF is a mission-driven organization that focuses on the well-being independence and dignity of every resident we serve. We offer a collaborative and supportive work environment opportunities for professional growth and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve livesbecause at RHF we believe in making every day better for those who need it most.

Required Experience:

Contract