Customer Service Representative
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Description:
Job Title: Customer Service Representative
Organization: Terry Hines & Associates
Location: Burbank California
Job Responsibilities:
- Provide excellent customer service to clients in the entertainment industry.
- Handle incoming inquiries via phone email and in-person.
- Assist customers with orders product inquiries and issue resolution.
- Maintain customer accounts and ensure accurate and timely order processing.
- Collaborate with internal teams to address customer needs and concerns.
- Prepare reports and communicate customer feedback to the management team.
Essential Qualifications:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficient in Microsoft Office and CRM software.
- Minimum of 1 year experience in customer service role.
Desired Experience:
- 2 years of experience in customer service within the entertainment industry.
Salary & Benefits:
- Minimum Salary: $20 per hour
- Maximum Salary: $30 per hour
- Currency: USD
- Full-time position with benefits package including health insurance and retirement plan.
- Opportunity to work with major motion picture studios and entertainment properties.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
