Internal Communications Director

About MVH Europe

Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus operating over 500 animal hospitals and clinics across 17 European countries. Together our teams deliver high-quality modern veterinary care for companion animals ensuring peace of mind for pet owners through excellent access and patient safety.

AniCura our largest brand in Europe provides care to over three million patients each year through 12500 dedicated professionals. Linnaeus operating primarily in the UK and Ireland is home to over 6000 Associates empowered to deliver exceptional care through a culture of collaboration clinical excellence and continuous development.

At MVH Europe we prioritize a culture of accountability inclusion and wellbeing. We believe our purpose to make A BETTER WORLD FOR PETS starts with building a better world for our people. We support our teams through strong governance comprehensive wellbeing programs and a shared passion for delivering exceptional outcomes in veterinary care.

Role Overview

The Internal Communications Director is responsible for developing and executing strategic communication initiatives that inform engage and align Associates with the organizations mission vision and values. The role focuses on fostering strong internal relationships enhancing employee engagement and ensuring consistent transparent messaging across all internal channels.

Operating as a strategic advisor to leadership and functional teams the role ensures that internal communication strengthens the culture drives performance and builds understanding of MVH Europes priorities and transformation journey.

Key Responsibilities

• Develop and Execute Internal Communication Strategies: Leads the development of novel best in class strategic business communications plans to communicate organizational goals changes and updates in a clear and engaging manner across a variety of Associate populations ensuring that all employees are aligned with company priorities.
• Internal Communication Channels Management: Oversee the companys internal communication platforms (e.g. intranet newsletters knowledge library email updates) to ensure consistent transparent and effective communication across the organization. Oversight of pan-European editorial calendar.
• Facilitate Leadership Communication: Partner with senior leadership to ensure they effectively communicate key messages to employees addressing concerns and aligning teams around organizational goals. Manage on-going cadence of leadership touchpoints with Associates. Partner closely with External Communications Senior Director to ensure leadership narratives are communicated consistently and meaningfully internally.
• Advance Medical and Operational Leadership Internally: Strategic business partner to the Central Operations and Medical functions ensuring operational priorities medical projects innovation CMO thought leadership and L&D/field leadership development initiatives are effectively communicated in service of medical and operational priorities.
• Coordinate Employee Engagement Activities: Plan and organize internal events such as leadership events town hall meetings employee surveys recognition programs and workshops to promote engagement and foster a positive company culture.
• Change and Transformation Communications: Provides strategic change communications support to advance transformation efforts.
• Manage Crisis Communications Internally: In the event of internal challenges manage communication to ensure clarity transparency and timely updates for all employees.
• Measure Effectiveness of Communication: Develop best practices of internal communications measurement that demonstrate objectives are being met and leaders are taking appropriate actions to engage Associates on key communications priorities

Summary of the Role

• Job Title: Internal Communications Director
• Department: Corporate Affairs
• Reports To: VP Corporate Affairs MVH Europe
• Location: Amsterdam/Solihull/Munich/Madrid
• Contract: Full-time
• Languages: Fluency in English (additional European languages are a plus)

Education & Professional Qualifications

• Bachelors degree in communications Human Resources or a related field.
• Professional certification in internal communications (e.g. IoIC CIPR) is desirable.

Knowledge & Experience

• Minimum of 10 years of experience in internal communications employee engagement or related roles within multinational or matrix organizations.
• Proven experience managing internal communication tools and platforms.
• Strong written and verbal communication skills with the ability to translate complex information into engaging content.
• Demonstrated ability to partner effectively with senior leadership to craft and deliver impactful communication.
• Experience working in an international environment and managing communication across multiple countries or cultures is a plus.

Key Competencies

• Communicates Effectively : Delivers clear compelling messages that drive understanding and action.
• Builds Networks : Develops and leverages relationships across the organization to achieve shared goals.
• Instills Trust : Operates with transparency authenticity and integrity.
• Organizational Savvy : Navigates complex organizational structures and stakeholder environments effectively.
• Drives Engagement : Creates an environment where Associates feel informed valued and connected to purpose.

Our offer:

• Join a purpose driven company where were striving to shape the future of veterinary care together.
• An industry competitive salary and benefits package.
• A stimulating work environment with good opportunities for personal development.
• Freedom to take responsibility and the opportunity to influence.
• Flexible working hours hybrid working international digital work environment.
• Learning and development opportunities.
• The opportunity to cuddle our beloved 4-legged friends in our offices.
• We are always open for a conversation to discuss your individual needs.

Interested

Please contact Lekya Kanamarlapudi Group Corporate Recruitment Partner who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through clicking the apply button below.

MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.