Senior Product Designer (Subscriptions)
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Job Summary
Build the Future of Wellbeing
Do Your Lifes Best Work
If modern wellbeing were redesigned from scratch it wouldnt live in a GPs office or a cluttered supplement aisle. It would be digital-first beautifully curated and powered by data that actually helps you feel your best.
Thats what were building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the worlds most effective products across EAT MOVE MIND and SLEEP and were just getting started.
We combine culture-shaping storytelling cutting-edge health tech (like our new blood testing platform Healf Zone) and a best-in-class product experience to help people build rituals that work.
Backed by investors behind Soho House Alo Yoga Cult Beauty and Innocent were scaling fast and redefining how the world shops and lives well.
About Us
At Healf were not just a company were a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others Healf is built on grit determination and a shared understanding of the power of wellbeing.
Our culture is grounded in The Healf Standardfive principles that define how we work and win:
We Work Harder Than Anyone Else: Building something that improves lives takes long hours grit and sacrifice but we thrive on it. We all feel energised by what were building.
Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something cant be done.
Obsession Over Talent: Talent alone isnt enoughrelentless curiosity and a drive to grow set us apart.
The Healf Lifestyle: We live what we preachour personal commitment to wellbeing fuels our professional productivity.
Stronger Together: Everyone owns their lane but we run as a unit.
With Healf Zone on the horizon were entering the next phase of our journey: closing the loop on health with personalised preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something thats not only extraordinary but a first of its kind.
The Role
Were looking for a Senior Product Designer to own UX/UI for Subscriptions one of Healfs most strategic growth areas. Youll design seamless intuitive subscription experiences that help users build lasting wellbeing routines while driving retention and lifetime value.
Youll collaborate closely with Product Data and Engineering to craft experiences that make managing a subscription feel personal rewarding and effortless.
Where Youll Make An Impact
Lead UX/UI design across the full subscription journey: onboarding management renewal and retention.
Create intuitive elegant solutions for complex interactions pausing swapping or cancelling subscriptions.
Partner with Product and Data to identify opportunities that drive engagement and reduce churn.
Collaborate with Engineering to deliver fast high-quality implementations across web and app.
Run rapid user research usability testing and A/B experiments to validate ideas and measure impact.
Evolve and contribute to the Healf design system ensuring scalability and visual consistency.
Translate insights from user data support tickets and testing into actionable design improvements.
Balance user empathy with commercial performance to optimise both experience and outcomes.
What Youll Bring
46 years of product design experience ideally in eCommerce DTC or subscription-based products.
Proven ability to translate complex journeys into clear intuitive user flows.
Strong UX craft visual polish and attention to detail.
Experience using Figma and working within a shared design system.
Understanding of retention LTV and behavioural drivers for recurring products.
Data-informed mindset comfortable designing around metrics like CVR AOV and churn.
Confident presenting ideas and influencing decisions with data and user insight.
Collaborative proactive and excited to take full ownership of a key user journey.
Passion for creating experiences that help people live healthier better lives.
Why Join Healf
Do your lifes best work: Build something that matters with a team that moves fast and aims high
Surround yourself with A talent: Youll work with high-performers who care deeply and raise the standard every day
Be a builder: This isnt a cog-in-the-machine role. Youll help shape our voice culture and growth
Wellbeing is the lifestyle: From office yoga to Healf Zone insights everything we do is rooted in our pillars: EAT MOVE MIND SLEEP
Premium Wellhub Membership: Unlimited entry to 1000s of gym yoga & fitness studios.
Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.
Nest Pension: Secure your future with our pension contributions.
Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.
Team Connection: Annual company-wide retreat to recharge and bond.
Key Skills
- InVision
- Interaction Design
- Ux
- Usability
- Visual Design
- Design Thinking
- Zeplin
- User Research
- UI
- IOS
- Figma
- Sketch
About Company
Healf was founded by two brothers - Max and Lestat - with a relentless drive to reshape health and wellness. Their journey has been fuelled by hard work, intensity, and a commitment to build something transformative.Like all of us, they’re here to make a lasting impact.
