Jeweller

The A&M Mission: Were more than just a jewellery brand were on a mission to revolutionise the jewellery experience.

Our Values & Culture: At A&M our values arent just words - theyre the heartbeat of how we show up every single day.

Grow Together. Celebrate Each Other. Break All Boundaries.

Were a company fuelled by growth recognition and pushing beyond the expected. We move fast think big and believe that progress is a shared journey. We champion one anothers wins and show up with support when it counts - because when one of us grows we all do. If youre inspired by collaboration driven by curiosity and energised by celebrating others youll thrive here at A&M.

Location: Harrods London.

Hours: 6 hours per week.

Salary & Benefits: 16 p/h commission. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work caring for our suppliers and educating and supporting our team. See our commitments here.

The Jeweller Mission:

Youll play a key role in creating meaningful and memorable welding experiences that inspire and empower our community. Youll bring care and passion to every interaction with the customer at the heart of the journey.

How youll drive success

• You truly Host from the Heart radiating warmth being fully present taking ownership of every interaction and bringing intention to the smallest moments. Youll create a space where every individual and customer feels genuinely seen valued and cared for
• Deliver an unforgettable welding experience that feels personal thoughtful and inspiring building genuine connections with every customer
• Connect with each customers unique story and expertly use the welding machine to weld bracelets and charms that feel as special as the moments they represent
• Offer kindness and reassurance especially during more emotional or sensitive moments
• Have a confident presence on the shop floor sharing your knowledge of our products and welding service with passion and pride inspiring both customers and your team

What youll need to thrive

• You have previous experience with welding soldering or working with jewellery as well as a true passion for customer experience
• A values champion and brand ambassador our values resonate deeply with you
• Youre a strong problem solver with the ability to be adaptable and respond effectively to change
• Youre always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
• Youre able to stay grounded during more difficult and sensitive interactions always leading with empathy

The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better asking questions inspired by our three core values
2. Interview with Store Manager - a 30 min video call for you to meet your Store Manager and discuss your skill-set and experience for the role
3. In-Store Technical Interview - youll meet one of our Jeweller Mentors to discuss your experience and try out our welding machine

Feedback: Were committed to creating the best candidate experience we can for you. Youll receive feedback over the phone or email at every stage in the process once youve had an interview so that we can set you up for success and help fuel your growth.