Hotel Manager

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profile Job Location:

Cape Town - South Africa

profile Monthly Salary: Not Disclosed
profile Experience Required: 5years
Posted on: 06-11-2025
Vacancies: 1 Vacancy

Job Summary

Our client is seeking a dynamic and experienced Hotel Manager to oversee daily operations and ensure a seamless world-class guest experience.

As the Hotel Manager you will take full responsibility for ensuring that every guest enjoys an exceptional stay from arrival to departure. Youll lead and inspire a dedicated team across multiple departments drive operational efficiency and maintain impeccable service and cleanliness standards throughout the property.


Responsibilities:
  • Ensure consistent delivery of world-class service across all guest touchpoints.
  • Oversee and enforce policies and standards impacting guest safety comfort and satisfaction.
  • Conduct daily inspections of public areas rooms and facilities to ensure top-tier presentation and cleanliness.
  • Monitor guest journeys and feedback implementing continuous improvements.
  • Collaborate with maintenance to address urgent matters and uphold project timelines.
  • Drive weekly forecasting and planning to exceed guest expectations.
  • Maintain full oversight of arrivals departures and special requests.
  • Support the selection onboarding and development of high-performing team members.
  • Conduct performance reviews and ensure compliance with the companys Code of Conduct.
  • Work closely with Finance and Procurement to manage budgets and maintain inventory levels.
  • Partner with third-party suppliers to ensure service excellence.


Requirements

  • Minimum of 5 years Hotel Management experience within a 5star Hotel/Property
  • Tertiary qualification in Hospitality or Hotel Management
  • Advanced computer skills including proficiency in the use of Protel and MS office
  • Valid drivers license
  • Proficient in budgeting P&L management and forecasting



Required Skills:

Minimum of 5 years Hotel Management experience within a 5-star Hotel/Property Advanced computer skills including proficiency in the use of Protel and MS Office Valid drivers license Proficient in budgeting P&L management and forecasting


Required Education:

Tertiary qualification in Hospitality or Hotel Management

Our client is seeking a dynamic and experienced Hotel Manager to oversee daily operations and ensure a seamless world-class guest experience.As the Hotel Manager you will take full responsibility for ensuring that every guest enjoys an exceptional stay from arrival to departure. Youll lead and insp...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Food Handling
  • Hospitality Management
  • Hotel Experience
  • Hospitality Experience
  • GM Vehicles
  • Management Experience
  • Profit & Loss
  • Revenue Management
  • Hotel Management
  • Operations Management
  • Budgeting
  • Leadership Experience