TS Sales Iberia- VP Trade Sales Account Manager

TS Sales Iberia- VP Trade Sales Account Manager

As a TS Sales Iberia VP Trade Sales Account Manager (TSAM) you will hold the end-to-end responsibility for managing a portfolio of Trade* clients in the Spanish and Portuguese market. Acting as the primary point of contact you will ensure seamless operational execution and relationship stewardshipdriving consistency scalability and successful delivery of INGs full Trade Solutions offering.

You will be accountable for overseeing our Iberian Wholesale Banking clients using INGs Trade Solutions throughout the lifecycle of deals won with a strong focus on retaining and expanding existing business through in-contract sales.

Your role is pivotal in identifying upsell opportunities optimizing solution performance and maintaining high levels of client engagement.

You will work closely with the Iberian TS Sales team as well as the Trade Sales Centre of Expertise and Central TSAM team in Amsterdam to ensure consistent execution scalable delivery and successful implementation of INGs Trade Solutions in the Iberian market.

*including Trade Finance Services - TFS (LCs Guarantees Collections) Supply Chain Finance SCF and Receivables Finance RF (ICRF International Corporate Receivables Finance and TRPP Trade Receivables Purchase Program)

The team

You will be on the TS Sales Iberia - Trade Sales Account Management Team with a direct reporting line into the TS Sales Iberian organization and a functional reporting line into the Global Head of TSAM.

Your key responsibilities:

As a TS Sales Iberia- Trade Sales Account Manager you will play a pivotal role in managing and growing a portfolio of Wholesale Banking Trade clients in the Iberian market with responsibilities spanning the (operational) structuring and execution as well as focussing on revenue growth and strategic program development including:

• End-to-end responsibility for servicing a portfolio of Wholesale Banking Trade clients working closely with our Trade Sales Centre of Expertise Team and our central Operations Team
• Grow the income of your respective portfolio; TS Fee income and Net Interest Income (NII) by leveraging existing relationships
• Serve as the primary contact for your portfolio of Clients and act as escalation point for any incident or mismatches in the daily operational tasks and settlements
• Responsibility for structuring and implementing the operational setup for new Trade transactions incl. onboarding of buyers and suppliers refining thetechnical interface (formats) as well refining the operational setup to ensure for a smooth and automated daily processing
• Collaborate closely with the ING Hubs to drive operational excellence and ensure consistent high-quality execution across Trade processes
• Participating in deal teams for new Trade client pitches and contributing to Request for Proposals (RfPs) to increase TS income
• Proactively conduct client reviews monitor client revenues and visit clients to discuss program performance supplier onboardings campaigns or any other Trade related business
• Ensure appropriate communication with all internal stakeholders
• Fluent in both Spanish and English (verbal and writing)
• Ensure compliance with Know Your Client (KYC) guidelines.
• Identifying and acting upon process improvement opportunities

What are we looking for

We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself.

The ideal candidate combines deep industry expertise with strong commercial and operational capabilities and demonstrates the following key skills and experience:

• Proven experience managing complex client relationships across international and multi-market environments with a strong focus on delivering value in Trade Solutions and Transaction Services space
• Strong commercial drive paired with sound risk awareness credit judgement analytical skills and understanding of Wholesale Banking
• Deep understanding of operational workflows scalable transaction banking systems and account management best practices including familiarity with ING Wholesale Banking (Trade) infrastructure
• Excellent interpersonal and communication skills with the ability to engage effectively across seniority levels and maintain strong internal and external stakeholder alignment
• Self-motivated and organized with the ability to prioritize tasks take ownership and work effectively in a deadline-driven environment.
• A proactive team player with a positive attitude eager to learn share knowledge and contribute to a cohesive and client-focused team culture

What do we offer

The time you spend at work the challenges you face or the lessons you get are very important but What about your personal life At ING we want your work to fulfill you in every way and that is why we take care of even the smallest details

Check out what is waiting for you!

Be flexible my friend

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind you determine together which days you work at home and which you come to ING MAD to offer your best your thing

Restaurant card

So that thinking about what to have for lunch doesnt take up your time or your cravings.

Our house will be your home

In our offices you can find electric mobility solutions doctor hairdresser gym The Good Service (to help you with your errands) and much more!

Health insurance

For you and all your family (spouse/partner and children)

Life insurance

We help you protect what matters most to you

Flexible remuneration

In addition you will enjoy our flexible remuneration model through a more tax-advantaged way you will be able to access other services such as nursery transport card training aids

Free company shuttle

It doesnt matter where you live. We have 6 routes (North Central South A5 A42 and A6) to get you to our ING office in Madrid comfortably

Banking benefits

Special loans with more beneficial conditions

Special mortgage conditions after 6 months working at the bank

And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging

360º care of the employee (physical mental social connection & purpose)

Physiotherapy service on site

Clinics with professional world-class athletes

Gympass service

Employee Networks: Rainbow Lions (LGBTQI) Leonas & RIÑG

International Remote work program

Get to know us

We are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves by providing them with the tools they need to get where they want to go.

A fully online bank where technology innovation simplicity and transparency are the main ingredients and the first one to work with agile methodologies.

And although we are based in Spain we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team and we are committed to continue developing a culture of Diversity Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path for us but we are also there for when our clients decide to embark on this journey.

Making things happen helping others be successful always being one step aheadthats our DNA. If you look at yourself in the mirror and your reflection matches our way of being and workingwe are looking forward to meeting you!

• Responsabilidad de principio a fin en la atención de una cartera de clientes de Trade de Wholesale Banking trabajando estrechamente con nuestro Trade Sales Centre of Expertise Team y nuestro equipo central de Operaciones.
• Incrementar los ingresos de tu cartera respectiva; ingresos por comisiones de TS y Net Interest Income (NII) aprovechando las relaciones existentes.
• Servir como contacto principal para tu cartera de clientes y actuar como punto de escalado ante cualquier incidente o discrepancia en las tareas operativas diarias y liquidaciones.
• Responsabilidad en la estructuración e implementación del setup operativo para nuevas transacciones de Trade incluyendo onboarding de compradores y proveedores refinamiento de la interfaz técnica (formatos) así como del setup operativo para garantizar un procesamiento diario fluido y automatizado.
• Colaborar estrechamente con los ING Hubs para impulsar la excelencia operativa y asegurar una ejecución consistente y de alta calidad en los procesos de Trade.
• Participar en deal teams para presentaciones a nuevos clientes de Trade y contribuir a Request for Proposals (RfPs) para aumentar los ingresos de TS.
• Realizar revisiones proactivas con clientes monitorizar ingresos y visitar clientes para discutir el rendimiento del programa campañas de onboarding de proveedores u otros asuntos relacionados con Trade.
• Asegurar una comunicación adecuada con todas las partes interesadas internas.
• Fluidez en español e inglés (oral y escrito).
• Asegurar el cumplimiento de las directrices de Know Your Client (KYC).
• Identificar y actuar sobre oportunidades de mejora de procesos.

• Experiencia demostrada en la gestión de relaciones complejas con clientes en entornos internacionales y multimercado con un fuerte enfoque en aportar valor en el ámbito de Trade Solutions y Transaction Services.
• Fuerte impulso comercial combinado con una sólida conciencia del riesgo criterio crediticio habilidades analíticas y comprensión de Wholesale Banking.
• Profundo conocimiento de los flujos operativos sistemas escalables de banca transaccional y mejores prácticas de gestión de cuentas incluyendo familiaridad con la infraestructura de ING Wholesale Banking (Trade).
• Excelentes habilidades interpersonales y de comunicación con capacidad para interactuar eficazmente en todos los niveles de jerarquía y mantener una sólida alineación con las partes interesadas internas y externas.
• Persona organizada y con iniciativa capaz de priorizar tareas asumir responsabilidades y trabajar eficazmente en un entorno con plazos ajustados.
• Espíritu de equipo proactivo con actitud positiva con ganas de aprender compartir conocimientos y contribuir a una cultura de equipo cohesionada y centrada en la clientela.