Senior Network Engineer

Taguig - Philippines

Monthly Salary: PHP 97000 - 110000

Posted on: 06-11-2025

Vacancies: 1 Vacancy

Job Summary

Line of Business: Services a. b. c. d. Position Description Senior Network Engineer Services - Managed Services Vision & Core Values Key Responsibilities Resolve customer incidents problems and change requests to required service level targets Apply technical knowledge to effectively analyse and resolve problems Manage time in a manner to ensure all tasks are completed within specified time frames Liaise with customers to perform incident analysis and problem resolution management to required service targets defining and recommending solutions where no precedent solution is available. Demonstrate strong communication skills ensuring that verbal and written responses when dealing with customers and other team members are relevant clear complete and logical Accurately and consistently perform general administration and management of job logging functions. Assess and evaluate risk and understand the implications of new technologies. Perform scheduled maintenance and upgrades Liaise with peers and customers to determine appropriate technology solutions Produce manage and adhere to documentation e.g. naming standards site schematics change control documents Manage time in a manner to ensure all tasks are completed within specified time framesOperate within ITIL service management processes including incident problem and change management Uphold and adhere to Data#3s core values guidelines policies and procedures Take on any additional duties as requested by your manager in line with Business Unit objectives Represent Data#3 in a professional manner and provide excellent customer service to our internal and external customers. Additional Responsibilities Uphold and adhere to Data#3s core values guidelines policies and procedures Represent Data#3 in a professional manner and provide excellent customer service to our internal and external customers. You are required to perform your duties safely without risk to your own health and safety or the health and safety of others You are required to be flexible to work in additional roles or capacities or take on additional or varied duties as may be assigned to you that you are skilled and capable of performing. Data#3 may alter your position position description position title location and responsibilities in accordance with changing business needs and priorities. As part of your position in addition to (c) above you: may be required to perform your duties off-site including at customer vendor/partner and supplier sites which require as a condition of entry you to hold a National Police Certificate; may be responsible for accessing internal and third party computer systems containing highly sensitive confidential corporate and personal information; Senior Network Engineer Managed Services Award: Professional Employees Award Position-2721 Confidential Copyright 2024 Data#3 Limited. All rights reserved Page 2 of 2 may be engaged in capacities that require Data#3 to have the highest degree of confidence that you will perform your duties with a high level of honesty and integrity. Accordingly the satisfactory completion of a National Police Certificate is an inherent requirement of your position. Key Experience Skills & Abilities Experience Minimum 6 - 8 years experience in an IT environment Proven experience in a senior network support role Demonstrated experience in dealing with customers at all organisational levels Skills Effective oral and written communication skills to ensure clear and accurate communication with all stakeholders Effective negotiation and problem resolution skills to achieve win/win situation Demonstrated skills in developing high-level relationships with clients vendors and industry leaders. Ability Ability to apply technology to contribute to the overall goals of the organisation Integrity in dealing with personnel customer and supplier issues Demonstrated work history of ethical business practice Self-motivated and outcome orientated Key Qualifications Certifications & Training Certifications Relevant Industry Experience and / or Certifications in Cisco Routing and Switching VLAN/VPN Cisco Wireless & NAC Network Management Tools ITIL Service Management Tools

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