HR Operations Lead
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
The HR Operations Lead / Manager will manage daily HR operations across multiple countries ensuring seamless onboarding payroll and compliance for both in-house and outsourced teams.
This role requires strong hands-on experience in BPO/outsourcing operations and in-depth familiarity with governmental labor platforms such as GOSI WPS MOHRE and Qiwa.
The right candidate will play a key role in standardizing HR processes across the region while ensuring compliance with local regulations.
Key Responsibilities
- HR Operations & Process Management
- Oversee daily HR operations across Egypt UAE and KSA.
- Manage the onboarding offboarding and full employee lifecycle for both internal and outsourced staff.
- Implement standardized HR processes policies and documentation.
- Lead HR administrative activities including contracts renewals and visa processes (UAE & KSA).
- Payroll & Compliance
- Supervise payroll processing and ensure compliance with WPS (Wage Protection System) and local labor laws.
- Manage social insurance and tax submissions in Egypt and GOSI compliance in KSA.
- Ensure accurate data entry and maintenance across HRIS and government portals.
- Employee Relations & Coordination
- Act as the regional focal point for HR operations between Egypt UAE and KSA offices.
- Support business units with manpower planning contract structuring and documentation.
- Coordinate with finance and legal teams to ensure adherence to employment regulations.
- Vendor & Outsourcing Management
- Manage relationships with outsourcing partners staffing agencies and government offices.
- Oversee onboarding and payroll for outsourced staff under BPO models.
- Maintain accurate service-level reporting and HR metrics.
Requirements
- Bachelors degree in Human Resources Business Administration or a related field (Masters preferred).
- 610 years of progressive experience in HR Operations Payroll or HR Administration ideally within BPO or outsourcing industries.
- Strong working knowledge of GOSI WPS Qiwa MOHRE and other GCC government systems.
- Experience managing multi-country HR operations (Egypt UAE KSA).
- Excellent understanding of regional labor laws and compliance.
- Strong analytical communication and problem-solving skills.
- Fluent in English & Arabic.
Key Competencies
- Operational Excellence & Process Optimization
- Regional Compliance Management
- Stakeholder Coordination
- Employee Experience Management
- High Attention to Detail
- Leadership & Team Management
Benefits
- Competitive salary based on experience and region
- Medical and social insurance
- Regional exposure (Egypt UAE KSA)
- Dynamic tech-driven work environment
- Career growth opportunities across the MENA region
Company Industry
IT Services and IT Consulting
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
