Repair Service Technician
Share
Job Location:
Elyria, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
As a Repair Service Technician you will be responsible for diagnosing troubleshooting and repairing mechanical electrical and plumbing tools. The ideal candidate will have previous experience repairing hydraulic mechanical and electrical devices and possess strong critical thinking abilities. You should also possess excellent communication skills and the ability to work well within a team. This position offers a progressive pay scale allowing for advancement based on performance and expertise.
In This Role Your Responsibilities Will Be:
- Diagnose and troubleshoot mechanical electronic and hydraulic issues on a variety of mechanical electrical and plumbing tools.
- Carry out repairs following established procedures and guidelines.
- Collaborate effectively with other team members to ensure efficient repair processes and timelines.
- Provide exceptional customer service by addressing inquiries and updating customers on repair progress.
- Mentor and provide guidance to entry-level technicians.
- Demonstrated ability to use a computer.
- Other duties as assigned.
Who You Are:
You build the customer relationships. You balance planning with actions. You define issues and can map out a process. You solicit both input and discussion. You take positive action after setbacks. You make new connections and build relationships in other areas and teams.
For This Role You Will Need:
- Ability to read and interpret product manuals and product drawing breakdowns.
- Working knowledge of computer applications and the capability to read blueprints.
- Good oral and written communication skills.
- Good interpersonal skills.
- Ability to actively take direction from peers and management.
- Ability to demonstrate familiarity with hand and power tools.
- Strong critical thinking and problem-solving abilities to diagnose and resolve complex technical issues.
- Excellent communication skills to interact with team members and provide updates to customers.
- Ability to work well in a team environment assisting entry-level technicians and collaborating with more experienced technicians.
Preferred Qualifications That Set You Apart:
- Experience working in a manufacturing environment.
- Experience working in a customer-facing role.
- Experience troubleshooting machinery failures.
Our Culture & Commitment to You:
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Why Work in the Greater Cleveland Area
Our facility is located in Elyria OH (our world headquarters) which is conveniently located within driving distance to Cleveland. The areas generally low costs of living excellent school systems and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants festivals shopping and arts scenes that make them exciting places to live and work.
About Our Location
Since the invention of the modern pipe wrench in 1923 the 25-acre RIDGID world headquarters in Elyria OH has been developing tools that help trades professionals tackle jobs faster safer and more accurately. Today more than 600 employees work in 734K sq. ft. of office and manufacturing space. The campus is also home to a factory tool service center and a state-of-the-art schoolhouse training center that educates and trains hundreds of tradespersons addition to the iconic wrench the campus manufactures RIDGID battery hydraulic tools pipe and electrical tools and drain cleaning components as well as Greenlee step bits and knock-out tools. Emersons Professional Tools business provides the industrys broadest portfolio of advanced reliable tools and technologies for the mechanical electrical and plumbing trades.
#LI-BC3
Required Experience:
IC
Key Skills
- Customer Service
- Mobile Devices
- Locksmith
- Apache
- Mechanical Knowledge
- Auto Body Repair
- Roofing
- Schematics
- Soldering
- Appliance Repair
- Equipment Repair
- Power Tools
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
