At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.
The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.
Backcountry isseekinga skilled and knowledgeableSeasonalRetail Shop Technicianto join our teamfor the holiday season (expected employment from November through February). As a Retail Shop Technician you willbe responsible forensuring that all products aremaintained repaired and assembled according to the companys standards. Your primaryobjectivewill be to provide high-quality customer service byassistingwith product inquiries and providing technicalsupport andselling merchandise to customers.
Holiday Availability:Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday Christmas New Years Eve/New Years Day).
What you get to do every day:
- Assemble maintain and repair outdoor gear and equipment including bicycles ski & snowboard equipment watercraft camping gear and other outdoor equipment.
- Perform quality assurance checks on all products prior to customer delivery.
- Assist customers with technical support and product inquiries.
- Provide support to sales associates with product knowledge and recommendations.
- Keep the shop organized and tidy including maintaining an inventory of necessary tools and supplies.
- Work collaboratively with the team to meet sales goals and provide exceptional customer service.
- Participate in ongoing training and development to stay up-to-date on industry trends and products.
- Assist on the sales floor as needed.
- Assist the Store Manager in opening and closing the store as needed.
- Ensure the store is properly secured and alarm systems are functioning correctly
- Manage cash and credit card transactions and perform daily cash reconciliation
- Other duties as assigned by management team and Lead Shop Tech.
What you bring to the role:
- 1 years of experience in a retail shop technician or similar role.
- Strong mechanical aptitude and technical skills with outdoor gear and equipment.
- Excellent customer service skills and ability to communicate effectively with customers.
- Ability to work independently manage multiple tasks and prioritize effectively.
- Knowledge of the latest industry trends and products.
- Flexibility to work weekends holidays and evenings especially during the November through February seasonal period.
- Must be able to lift up to 50 pounds.
- High school diploma or equivalent.
- Technical certifications related to outdoor gear and equipment preferred.
TheCSCfamily of brandsprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email to
emailprotected.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contact
emailprotected.We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We ...
At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.
The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.
Backcountry isseekinga skilled and knowledgeableSeasonalRetail Shop Technicianto join our teamfor the holiday season (expected employment from November through February). As a Retail Shop Technician you willbe responsible forensuring that all products aremaintained repaired and assembled according to the companys standards. Your primaryobjectivewill be to provide high-quality customer service byassistingwith product inquiries and providing technicalsupport andselling merchandise to customers.
Holiday Availability:Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday Christmas New Years Eve/New Years Day).
What you get to do every day:
- Assemble maintain and repair outdoor gear and equipment including bicycles ski & snowboard equipment watercraft camping gear and other outdoor equipment.
- Perform quality assurance checks on all products prior to customer delivery.
- Assist customers with technical support and product inquiries.
- Provide support to sales associates with product knowledge and recommendations.
- Keep the shop organized and tidy including maintaining an inventory of necessary tools and supplies.
- Work collaboratively with the team to meet sales goals and provide exceptional customer service.
- Participate in ongoing training and development to stay up-to-date on industry trends and products.
- Assist on the sales floor as needed.
- Assist the Store Manager in opening and closing the store as needed.
- Ensure the store is properly secured and alarm systems are functioning correctly
- Manage cash and credit card transactions and perform daily cash reconciliation
- Other duties as assigned by management team and Lead Shop Tech.
What you bring to the role:
- 1 years of experience in a retail shop technician or similar role.
- Strong mechanical aptitude and technical skills with outdoor gear and equipment.
- Excellent customer service skills and ability to communicate effectively with customers.
- Ability to work independently manage multiple tasks and prioritize effectively.
- Knowledge of the latest industry trends and products.
- Flexibility to work weekends holidays and evenings especially during the November through February seasonal period.
- Must be able to lift up to 50 pounds.
- High school diploma or equivalent.
- Technical certifications related to outdoor gear and equipment preferred.
TheCSCfamily of brandsprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email to
emailprotected.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contact
emailprotected.We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
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