Job Description Summary

Job Description

OPEN UNTIL FILLED

Job Type: Court Classified

Job Classification: 5908 - Deputy Court Clerk II

Pay Grade: 02

FLSA Status: Non-Exempt

Pay Range:

Expected Starting Pay: $17.13/Hour

Full Pay Range: $17.13 - $23.13

Range Explanation:

Expected Starting Pay: This is an estimate of the hourly rate you can expect to receive as a new hire. The actual offer will carefully consider a wide range of factors including your skills qualifications experience education licenses training and internal equity.

Full Pay Range: This represents the entire compensation range for the position spanning from entry-level to fully experienced and top-performing roles.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities are not intended to be an exhaustive list of all required responsibilities duties and skills. Other similar duties may be added or the description amended at any time based on business need. To perform this job successfully the employee must perform each essential duty satisfactorily.

• Screen process and distribute electronically filed documents and other court-related materials.
• Use a court case management system and electronic clerk review system to ensure all filings comply with court rules and statutes.
• Analyze and enter case-related information maintaining accurate court records. This includes applying critical thinking to ensure the information is correct and complete.
• Maintain focus and attention to complete a series of tasks over the course of a day.
• Provide excellent customer service to both internal and external customers in person over the phone and in writing.
• Maintain confidentiality of any information or documents that are not public.
• Engage in professional-level discussions with Judges Judges staff Staff Attorneys attorneys and the general public.
• Express thoughts clearly both orally and in writing
• Use the courts case management system to review and enter information.
• Use the electronic clerk review system to review and access electronically filed documents.
• Serve as a counter backup when needed assisting customers in person over the phone and via email with filings passport applications and marriage licenses.

KNOWLEDGE SKILLS AND ABILITIES

Knowledge of:

• General office procedures and technology including electronic file organization email communication and the use of office machines such as fax copy machine and scanners
• MS Office Suite products and other relevant web-based applications.
• Legal terminology and legal forms (preferred).
• Court proceedings (preferred).
• English composition grammar punctuation and spelling.

Skills in:

• High-volume data entry and filing.
• Technical proficiency in using computer systems and various office technologies.
• Interpersonal and customer service skills.
• Attention to detail and accuracy.

Ability to:

• Effectively manage and prioritize multiple tasks and inquiries in a busy professional environment.
• Follow both verbal and written instructions quickly and accurately.
• Identify organize sort and research legal paperwork verifying the completeness and accuracy of specific case information.
• Handle and account for monies received.
• Work well both independently and in group situations assisting with problem-solving.
• Exercise initiative and sound judgment in decision-making.
• Accommodate changes in responsibilities duties and procedures to optimize workflow and handle multiple priorities.
• Maintain confidentiality regarding pending court cases and business processes.
• Read write and speak English fluently.

MINIMUM QUALIFICATIONS

This lateral or promotional opportunity is open to all Clerk of Court employees regardless of length of service.

• A high school diploma or equivalent is required.
• Six months of experience performing a combination of the following: customer service cashiering and tasks such as typing filing answering phones and data entry and using various types of office equipment. Relevant education may be substituted for some of the aforementioned experience as approved by Human Resources.
• A minimum typing speed of 25 wpm is required.

PREFERRED EDUCATION KNOWLEDGE SKILLS AND ABILITIES:

• Familiarity with legal documents and/or processes and procedures.
• Experience in customer service.
• Experience using a court case management system and/or electronic filing system.
• College degree or coursework.

LICENSES AND CERTIFICATES

None required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This position is performed in a typical office setting with the employee required to sit or stand for a major portion of the day. The role requires the ability to lift up to 30 pounds and read both electronic and paper documents.

DISTINGUISHING CHARACTERISTICS

This is a court classified position that reports to the Civil and Family Services Manager. This position performs duties under direct supervision and has no supervisory responsibilities.

BENEFITS:

We offer exceptional benefits:

• Retirement Plan

• Vacation holidays and sick leave

• 100% paid parental leave

• Employer-paid Short -term Disability

• Tuition Reimbursement

• Health Wellness discount program

• Mental and Behavioral Health Benefits

• Paid Training with Advancement Opportunities

• Upon yearly anniversary 56 hours of sick time accrued less usage may be rolled over to vacation time.

The Clerk of the Superior Court in Pima County offer the same benefits as those offered to other employees working for Pima County. We offer a competitive benefits package to benefits eligible employees which includes medical dental life insurance flexible spending accounts paid vacation and sick leave. Some benefitsrequire employee contributions in addition to those made by the employer.

Please see the link below for a complete description of the offerings.
Pima County Benefits

Retirement Plan participation is mandatory for all eligible employees including amandatorypre-tax pay deduction. Current rates can be viewed here:
ASRS Contribution Rates

Full-time employees of government organizations may be able to receive student loan forgiveness under the Public Service Loan Forgiveness Program. For more information click:Student Loan Forgiveness Federal Student Aid.