Senior Software Engineer, Ruby (WorkBot)
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Job Location:
Monthly Salary:
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.
Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .
Why join us
Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley please submit an application. We look forward to getting to know you!
Also feel free to check out why:
Business Insider named us an enterprise startup to bet your career on
Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior Software Engineer (Ruby on Rails) to work on the AI Agents Runtime in our growing remote-first this role youll have the opportunity to build next-generation agents for workplace automation. Youll help create chat-driven action-taking experiences that let enterprise users get real work done directly from their messaging and collaboration tools powered by Workatos platform. This role is fully remote with team members across Singapore Europe and the US.
In this role you will do:
- Design build and operate backend services that power conversational action-oriented agents within enterprise messaging and collaboration environments.
Implement and evolve APIs background jobs and event flows that connect agents to business systems and data sources.
Integrate with multiple third-party platform APIs (Slack/Teams IdP RAG AI services etc.) handling authentication/authorization webhooks rate limits retries and idempotency.
Enhance agent capabilities -tool/skill execution guardrails approvals and auditability with security by design and compliance with enterprise requirements.
Collaborate closely with Product/Design to craft clear chat-to-action user journeys and with SRE/Infra to meet reliability and performance goals.
Contribute to technical strategy and architecture (service boundaries data contracts caching schema evolution) with scale observability and security in mind.
Raise the bar through code reviews design docs and mentorship on a small distributed senior team.
Requirements
Qualifications / Experience / Technical Skills
- 5 years of professional software development experience with strong proficiency in Ruby on Rails.
Interest and/or experience working with Go and Python for service development.
Experience designing resilient integrations across many third-party APIs at scale.
Familiarity with workplace automation/iPaaS tools and concepts (e.g. Zapier n8n Make IFTTT or similar) including triggers/actions connections and governance.
Solid command of web/API fundamentals: REST/HTTP OAuth 2.0/OIDC webhooks pagination backoff strategies retries and idempotent processing.
Strong foundations in testing (e.g. RSpec/Capybara/VCR) observability (metrics logs tracing) and performance tuning.
Security-minded engineering: PII and secrets management least-privilege access tenant isolation and auditability.
BS/MS degree in Computer Science Engineering or a related field.
Solid knowledge of object-oriented programming and design.
Nice to have: hands-on experience building chat systems/bots or conversational applications for workplace scenarios.
Nice to have: experience building or operating LLM-powered agents (any vendor) including designing safe execution paths with evaluations and guardrails.
Nice to have: background with enterprise identity and governance (SSO/SCIM/RBAC) and on-prem connectivity patterns.
Nice to have: exposure to event streaming and queues (e.g. Kafka RabbitMQ Sidekiq/Celery) caching (Redis Memcached) relational databases at scale (e.g. PostgreSQL) and complex containerized/cloud deployments (Docker Kubernetes AWS or equivalents).
Soft Skills / Personal Characteristics
Clear written and verbal communication skills; strong command of English.
Readiness to work remotely and collaborate effectively with a distributed team across global time zones (Singapore Europe US).
High degree of personal agency ownership and relentless follow-through.
Ability to thrive in an environment of blunt feedback hard debate and fast decisions.
A team player who holds themselves and others accountable to meticulous high-quality work.
(REQ ID: 2386)
Required Experience:
Senior IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- AWS
- Data Structures
- Software Development
- Java
- Distributed Systems
About Company
A single platform to orchestrate data integration, app connectivity, and process automation across your organization.
