Patient Access Representative

JOIN OUR TEAM!!!!!!!

Are you looking to be one of the team To be part of the family and not just another number Are you looking for a positive work environment where teamwork and diversity are key

We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here. Many have been with us from the very beginning. Because were physician-owned we understand the value of having a well-trained well-resourced staff. When it comes to procedural healthcare experience matters.

Lubbock Heart & Surgical Hospital is committed to providing better outcomes for our employees!

• Great Benefits Medical Vision Dental PTO & 401K
• Individually Tailored 6-12 Week Orientation
• Opportunities for Advancement
• Consumer discounts through Perks
• Family Atmosphere
• Free CEUs through Cornerstone our online training system

We are looking for a dedicated Patient Access Representative like you to join our Lubbock Heart team.

What You Will do in this Role:

• Know and adhere to the policies of the Hospital.
• Greet public see to public needs restock lobby coffee and serve as message center for employees and surgeons of the hospital.
• Obtain insurance forms copies of insurance cards patient signatures and collect deposits to cover pre-op patients portion of financial responsibility.
• Assemble patients charts the evening prior to surgery.
• Enter patient information into computer.
• Responsible for making sure all patient data on the computer is complete and accurate.
• Coordinate work schedule of part-time Patient Representative and provides technical oversight of part-time activities.
• Receive screen and route incoming calls in a professional manner by the third ring.
• Seek involvement in activities that promote professional growth and behavior and promotes and assists employees in the same.
• Inform Business Office Manager of applicable day-to-day situations.
• Follow employee health and other personnel and staffing policies.

What Qualifications You Will Need:

• Must be a High School graduate or have a GED.
• Minimum of (1) one years experience in Patient Registration Customer Service in a Healthcare setting and Office related experience

Your shift: Full Time including rotating holidays

Lubbock Heart & Surgical Hospital specializes in the care of cardiac orthopedic nephrology urology and general medical patients. We are also a highly active inpatient center mainly centered on surgical procedures that include cardiothoracic orthopedic urology and general surgery. We have a 24-hour Emergency Department with 5 fully equipped ED rooms 4 fully operating OR rooms 4 cardiac catherization labs with 1 electrophysiology room 11-day surgery rooms 58 acute care beds spread over three units and 16 cardiac critical care rooms. We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families physicians and our employees.

Required Experience:

Unclear Seniority