Customer Support for Guests (Croatian)
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Job Location:
Monthly Salary:
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Croatian speaking Customer Support for Guests to join their team in Athens.
Position: Customer Support for Guests
Location: Athens Greece
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Respond promptly and professionally to incoming customer inquiries through various communication channels.
- Research and identify effective solutions to resolve customer issues or concerns.
- Serve as the first point of contact for business partners or clients assisting with queries related to products services or account management.
- Provide accurate and complete information using appropriate tools systems and procedures.
- Maintain a high standard of customer service and contribute to a positive customer or partner experience.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
REQUIREMENTS:
- Fluent/Native in Croatian (C1 level) with strong proficiency in both written and spoken communication. As well as good proficiency in English.
- High school diploma or equivalent qualification.
- Minimum of 6 months experience in customer service hospitality retail or a related field.
- Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively.
- Proficiency with computers and customer service tools.
- Reliable high-speed internet connection and a quiet workspace (for remote work).
- Eligibility to work in Greece or willingness to relocate with appropriate work authorization.
BENEFITS:
- Competitive compensation package including a base salary daily meal allowance and opportunities for performance-based bonuses
- Flexible work shifts designed to support work-life balance
- Comprehensive benefits package based on role
- Supportive and accessible leadership committed to employee development
- Inclusive and community-focused work environment that values giving back
- Opportunities for career advancement and continuous learning
- Generous annual leave allowance (up to 25 days per year)
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
