Customer Support for Guests Croatian Athens
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Job Location:
Monthly Salary:
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
Position: Customer Support for Guests
Location: Athens Greece
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Respond promptly and professionally to incoming customer inquiries through various communication channels.
- Research and identify effective solutions to resolve customer issues or concerns.
- Serve as the first point of contact for business partners or clients assisting with queries related to products services or account management.
- Provide accurate and complete information using appropriate tools systems and procedures.
- Maintain a high standard of customer service and contribute to a positive customer or partner experience.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
REQUIREMENTS:
- Fluent/Native in Croatian (C1 level) with strong proficiency in both written and spoken communication. As well as good proficiency in English.
- High school diploma or equivalent qualification.
- Minimum of 6 months experience in customer service hospitality retail or a related field.
- Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively.
- Proficiency with computers and customer service tools.
- Reliable high-speed internet connection and a quiet workspace (for remote work).
- Eligibility to work in Greece or willingness to relocate with appropriate work authorization.
BENEFITS:
- Competitive compensation package including a base salary daily meal allowance and opportunities for performance-based bonuses
- Flexible work shifts designed to support work-life balance
- Comprehensive benefits package based on role
- Supportive and accessible leadership committed to employee development
- Inclusive and community-focused work environment that values giving back
- Opportunities for career advancement and continuous learning
- Generous annual leave allowance (up to 25 days per year)
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting real ... View more
