Dispatch Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Dispatch Support Agent will join a dynamic team dedicated to ensuring that Elizabethtown Gas adheres to regulatory requirements and efficiently manages customer workload. This temporary position will provide vital administrative support to the team.
This is a hybrid role requiring 1 to 3 days on-site each week at the SJI Green Lane office. The position is initially a six-month contract with the potential for extension based on performance and business needs.
Shift: 8:00 AM to 4:30 PM EST
Responsibilities
- Proficient in making outbound calls to customers and communicating scheduling details.
- Experienced in handling emergency calls remaining calm and providing clear instructions under pressure.
- Strong problem-solving skills with the ability to quickly assess situations and coordinate effective resolutions.
Key Skills
- Customer Care Management
- Customer Service
- Geotechnical Engineering
- Defense
- HACCP
