SUMMARY
Our client a leading organization delivering a large-scale national digital transformation initiative is seeking a Senior PMO Lead to oversee and drive the successful execution of this high-impact program. The role involves establishing and managing the PMO ensuring effective governance coordination and delivery across multiple stakeholders and workstreams.
KEY RESPONSIBILITIES INCLUDE
Stand up & run the PMO
Establish PMO governance processes and standards (charter RACI stage gates templates).
Build and lead a high-performing PMO team (planning reporting risk quality finance).
Create the Integrated Master Plan & Schedule across all workstreams and vendors.
Drive delivery at scale
Orchestrate delivery of multiple program modules with diverse stakeholders and partners.
Maintain a single source of truth for scope milestones dependencies and critical path.
Run cadence: stand-ups sprint reviews release planning cross-agency steering committees.
Own requirements & quality
Oversee business requirements (BRD) user stories and traceability to benefits.
Manage change control; protect scope while enabling safe value-adding change.
Lead readiness and go-live checklists; coordinate UAT and release governance.
Engage stakeholders & navigate the local context
Map and manage stakeholders across ministries provincial authorities regulators education bodies and community organisations.
Ensure compliance with local laws/regulations: data protection procurement accessibility and inclusion mandates.
Translate policy goals into executable delivery plans and measurable outcomes.
Vendor budget & performance management
Coordinate systems integrators digital product teams data providers and delivery partners.
Track budgets forecasts and benefits; manage commercial obligations and SLAs.
Publish executive dashboards with schedule financials risks/issues benefits and adoption.
Risk compliance & security
Maintain RAID logs; run scenario planning and dependency burn-down.
Ensure adherence to security and privacy standards (e.g. secure development practices role-based access auditability) and local regulatory requirements.
Build local capacity & sustain impact
Coach client PMs and analysts; transfer methods templates and tools.
Plan and execute handover to steady-state operations with clear KPIs and playbooks.
710 years in project/program delivery with significant PMO leadership experience.
Proven implementation track record in public sector or top-tier consulting ideally on large digital transformation programs or national systems.
Deep understanding of the local environment: institutions cultural dynamics policy cycles stakeholder landscapes and regulatory frameworks.
Expertise in requirements management (BRD/FRD) agile/hybrid delivery and product life cyclefrom discovery to scaled rollout.
Mastery of PMO tools: e.g. MS Project/Smartsheet Jira/ADO Confluence risk & financial trackers and data-driven reporting.
Vendor and contract management experience across multi-supplier environments.
Excellent communication and executive presence; able to influence at ministerial/CXO level.
Commitment to inclusion accessibility and citizen-centred design.
Nice to have
Experience with national systems integration payments CRM/Case Management or data platforms.
Familiarity with interoperability/open standards API management and cloud platforms.
Certifications: PMP/PRINCE2 MSP Agile (Scrum/SAFe) ITIL or equivalent.
Bilingual/multilingual proficiency relevant to the local context.
IT Services and IT Consulting
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