Duty Manager
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
Love hospitality Then youll love working with us.
Waipuna Hotel & Conference Centre in Mount Wellington is looking for a dedicatedDuty Managerto join our friendly hands-on team at our central yet peaceful location on the edge of the Panmure Lagoon.
Were all about genuine hospitality creating moments that make our guests feel welcome relaxed and cared for. If youre someone who loves connecting with people thrives in a varied role and enjoys making a difference every day this is the opportunity for you.
About You
- Must have at least 12 months experience in Front Office as Duty Manager (or similar role) with experience using hotel booking software. If you have Suite 8 experience even better!
- A passion for customer service high standards of service and excellent attention to detail.
- Is confident and experienced in all facets of Front Office duties.
- Have the ability to multi-task with a can-do attitude
- Keep a cool head whilst working under pressure
- Will have current LCQ Managers Licence and First Aid Certificates.
- Must be able to work on a rotating roster that covers days evening/night & weekends (minimum of 3 shifts per week).
- Are available to start as soon as possible.
- Must have the right to work in NZ
About the Job
- Assist the Front Office Manager and team to ensure the smooth and efficient day to day operations of the Front Desk assisting guests with enquiries reservations housekeeping requests settling guest accounts and ensuring cashiering is accurate
- Responsibility for ensuring compliance with obligations under Sale and Supply of Alcohol Act
- Maintain strict security procedures to ensure guest confidentiality and safety
- Maintain a high standard of personal presentation
- Maintain high hotel standards and ensure guest safety and comfort is paramount
Why youll love working with us
- Positive team environment small but passionate with a work hard together approach
- Competitive pay rates your work is valued and rewarded
- Free uniform staff meals and parking
- Staff accommodation & F&B discounts across our Prime Hotels Group properties in some of the North Islands most beautiful locations
About us
Waipuna Hotel and Conference Centre is a 4-star property and one of New Zealands largest and most versatile conference venues. Nestled in 6 acres of parkland overlooking the Panmure Lagoon we combine a tranquil setting with easy access to Sylvia Park train links and motorway routes. Our facilities include flexible meeting spaces outdoor pool gym running track and spa pool catering to both business and leisure travellers.
Were part ofPrime Hotels a proudly New Zealand-owned group with 9 hotels nationwide and growing. Prime Hotels sits under the wider Prime Property Group - one of NZs largest privately owned property companies
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Location:Mount Wellington Auckland
Position available:1x Permanent full-time & 1x casual.
If you take pride in your work enjoy being part of a supportive team and love creating memorable guest experiences wed love to hear from you!
Required Experience:
Manager
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
We have a range of leasing opportunities to suit your business needs, from sizeable long-term office space to smaller flexible serviced offices. We also have industrial, retail, and car parking sites, all supported by our team of property specialists.
