Assistant Branch Manager Norton Shores

Norton Shores, MI - USA

Monthly Salary: Not Disclosed

Posted on: 05-11-2025

Vacancies: 1 Vacancy

Job Summary

Job Title:Assistant Branch Manager

Primary Location:Norton Shores

Employee Status: Full-Time Hourly

Estimated Hours/Week:38

Remote:No

% of Travel for the Position:0%

What Youll Get: (note varied offerings based on role and hours)

Weekly Pay
Comprehensive Health & Wellness package including Medical (with prescription coverage) Dental and vision
Matching Health Savings Account Contributions Dependent Care flexible spending account (FSA)
Retirement options like 401 (k) with company match and pension.
Paid time off: Vacation Personal days paid holidays paid volunteer time sick days & flex time.
Tuition reimbursement
To see a full list of our benefit offerings check out this helpful guide!

About this position:

LMCU is looking for an Assistant Branch Manager I who is responsible for directing and coordinating the activities of a Credit Union facility and aids the Branch Manager in ensuring the branch meets organizational financial operational service and growth plans. The Assistant Branch Manager works with the Branch Manager to facilitate staff development and works with staff members to ensure member relations and drive Credit Union initiatives.

What youll do:

Assists Branch Manager with staff development including hiring employee training monthly dialogues and evaluations disciplinary actions and critical conversations.
Coordinates and communicates branch scheduling to best serve member needs.
Collaborates with Branch Manager to develop methods to track and measure
employee productivity accuracy sales and service. Creates action plans based on analysis of measured data to
drive branch growth.
Underwrites and decisions loan applications processed by Member Service Representatives and analyzes loan risk by applying knowledge of policies and procedures to identify credit and fraud risks to monitor debt-to-income ratios and to calculateloan to value on collateral.
Oversees daily branch operations and manages branch office in theabsence of the Branch Manager.
Ensures transactions are processed accurately and in a timely manner.
Coaches staff to anticipate members needs by applying knowledge of market competition and knowledge of LMCUs products and services.
Resolves escalated member concerns bytactfully solving problems and follows up to ensure that member needs are fully satisfied.
Collaborates with other business units to aid with sales success and coaches staff on cross-selling to further develop business.

What Youll Bring:

A college degree.
Three to five years of similar or related experience including preparatory experience.

Who We Are:

Were proud of our past thrilled with our present and couldnt be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.

As a credit union LMCU is a not for profit institution owned by its members instead of corporate stock holders. We are accountable directly to our members and they directly share in our success benefitting by lower and fewer fees better savings and checking interest rates lower cost mortgages and a host of other advantages that simply dont exist at traditional banks.

Its about always doing whats best and right for our members - it guides everything we do.

From friendly knowledgeable and professional employees who greet you by name to offering stellar value at every turn LMCU works for its members.

Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members lifetime financial needs.

Youll be encouraged to innovate and excel and were committed to your empowerment as an employee providing ongoing training development support and opportunities for you to achieve your career goals.

Have additional questions about the role

You may email us at: .

If you lack access to the internet or internet connectivity or have a disability that hinders your ability to apply online please choose one of the following options to obtain assistance:

Call us at:

Mail your resume to: 5664 Prairie Creek Drive Caledonia MI 49316

Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team who will provide appropriate assistance to facilitate the completion of LMCUs online application.

LMCU is an Equal Opportunity Employer

Required Experience:

Manager

Job Title:Assistant Branch Manager Primary Location:Norton ShoresEmployee Status: Full-Time HourlyEstimated Hours/Week:38Remote:No% of Travel for the Position:0%What Youll Get: (note varied offerings based on role and hours)Weekly PayComprehensive Health & Wellness package including Medical (with pr...